Overview We are looking for Customer Service Team Lead to join our team at Teleperformance Malaysia. In this role..., you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring...
Overview We are looking for a dedicated Quality Team Lead to oversee the quality assurance process within our BPO..., and mentoring a team of Quality Analysts. Qualifications Bachelor’s degree or diploma in any field. Fluent in Cantonese...
improvements to increase productivity and customer satisfaction. Provide necessary reports to the management team within agreed... timelines, helping to track performance and support strategic decision-making. Lead or contribute to ad hoc customer experience...
Leave Annual Bonus Kemahiran Complaint Resolution Mandarin Language Proficiency Cantonese Customer Service Problem... to the management team within agreed timelines, helping to track performance and support strategic decision-making. Lead...
, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring... to team lead. Act as escalation point of contact for process questions, issues and resolution. Act as Subject Matter Expert...
, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful... complex/escalated service requests with precision and urgency Proactively identify procedural/operational opportunities...
. Tanggungjawab Key Responsibilities: Lead and manage a customer service team of 30+ members, ensuring high performance... operational success. Manfaat We are seeking an experienced and dynamic Customer Service Lead to oversee a growing team...
on meaningful projects with high-performing teammates Regular team training, customer service workshops, and AI tools upskilling... service or customer success (preferably in SaaS ，marketing or education industries) Prior experience in customer service...
We are looking for a Senior Customer Service Executive to join our regional team based in Malaysia. Reporting to the Head of E-Commerce..., you will lead day-to-day customer support operations across multiple Southeast Asian markets (MY, SG, ID, HK, VN). This role...
. Bhd. Assistant Manager/Service Lead/Senior Officers/Officers Skills and Experience Fluent in Mandarin, Cantonese...Job Summary To service Trade Operations clients (internal & external) on day-day queries and referrals pertaining...
, measuring, rewarding & recognizing, customer service Relationship skills that will facilitate positive vendor behaviors... on change tickets Work with internal team to identify potential process, monitoring, resolution to improve on change management...
by example & initiative, continuous learning & coaching, measuring, rewarding & recognizing, customer service Relationship... Analyze, track, record, report and update regularly on change tickets Work with internal team to identify potential process...
a global team of the most driven, creative, and innovative people. At Check Point, our employees are redefining the security... customer base. Check Point Software Technologies has been recognized by Forbes as one of the World's Best Places to Work...
PCCW Global is a leading international communications service provider, offering the latest mobility, voice and data... solutions to multinational enterprises, telecommunications partners, cloud and application service providers. With a network...
. We are committed to providing excellent customer service and empowering modern trades to seize market opportunities. Our platform... for key regional roles. Collaborate with the Talent Acquisition team to attract and onboard top talent. Support internal...
their ambitions. We are currently seeking an experienced professional to join our team in the role of Business Analyst. Global Change... requirements and designs, often representing the voice of the customer and business in these discussions. The Business Analyst...
, and drive retail excellence. The trainer plays a key role in delivering onboarding, product, and service-related training.... Drive onboarding, brand-specific product knowledge, service excellence, and seasonal training needs. Facilitate Train-the...
. Contribute to team effort by accomplishing related results as needed. Build and funnel sales opportunities via direct customer...Job Responsibility Source new sales opportunities through inbound lead follow-up and outbound cold calls (leads...
their ambitions. We are currently seeking an experienced professional to join our team in the role of Associate Business Analyst... requirements and designs into more detailed functional requirements and designs, often representing the voice of the customer...
their ambitions. We are currently seeking an experienced professional to join our team in the role of Product & Sales Support Manager... within agreed business Service Level Agreement. What you'll do: Sales Support & Management: Champion sales analytic framework...