Overview We are looking for Customer Service Team Lead to join our team at Teleperformance Malaysia. In this role..., you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring...
, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring... to team lead. Act as escalation point of contact for process questions, issues and resolution. Act as Subject Matter Expert...
About the job Customer Service Team Lead We are seeking Customer Service Team Lead with professional proficiency... in Customer Service or BPO Call Center environment Proficient in both verbal and written English and Malay Competent in computer...
We are seeking Customer Service Team Lead with professional proficiency in English, based in Kuala Lumpur. Key... quality. Requirements: Minimum 2 years in leadership role, preferably in Customer Service or BPO Call Center environment...
to drive higher productivity Develop service quality and customer satisfaction Implement effective commission and incentive... to maximise growth in all channels Drive retail excellence in stores and counters in areas of customer service and operational...
to drive higher productivity Develop service quality and customer satisfaction Implement effective commission and incentive... to maximise growth in all channels Drive retail excellence in stores and counters in areas of customer service and operational...
Job Responsibilities: * Manage and lead the call center team to achieve company objectives in service quality and operational efficiency...Mohon Penerangan Kerja Kelayakan Requirements: * Minimum 2 years of experience in call center or customer service...
customer and pipeline information within CRM systems. · Leading a (Virtual) Account Team: o Lead and orchestrate remote... for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. What you'll do: The Senior...
. · Leading a (Virtual) Account Team: o Lead and orchestrate remote and cross-functional teams to align with the customer..., and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow...
. · Leading a (Virtual) Account Team: o Lead and orchestrate remote and cross-functional teams to align with the customer..., and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow...
in a courteous and professional manner, while providing quality customer service; answer questions about products and recommend them... and replenish merchandise and ensured stock availability Lead retail team to maintain visual merchandising and cleanliness...
-motivated, with the ability to work both independently and as part of a team. Prior telesales or customer service experience... of customer interactions and update the CRM system. Work closely with the sales team to develop strategies that drive business...
- Lead and improve the way in processing smooth Level 2 customer support in order to meet the performance metrics... must haves: - Must possess at least a Diploma in any relevant field (preferred). - Extensive Customer Service in the...
. We are committed to providing excellent customer service and empowering modern trades to seize market opportunities. Our platform... their individualised roles. You can expect personal growth as we aim to lead this fast-growing industry alongside a global team of diverse...
, knowledgeable, and unpretentious service environment. Lead by example in all customer interactions. Intimate Experience: Manage the...Core Concept: To curate and lead an intimate, high-end coffee experience. The manager is a visionary and quality...
and activities. Key Responsibilities: Identify and source new sales opportunities through inbound lead follow-up and outbound via... emails. To conduct product demonstrations and provide information on our products or services. Assist the process of customer...