Overview We are looking for Customer Service Team Lead to join our team at Teleperformance Malaysia. In this role..., you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring...
to enhance user experience. Communicate across departments, coordinate with others, and lead the team to achieve goals. Develop... or above (Bachelor's Degree preferred), with over 5 years of experience in managing customer service teams. Experience in managing...
Job Description Lead customer service sub functions (includes SWAT - high-risk escalation, Community CS, Specialized... as it relates to efficiency and quality metrics Monitor team KPIs including CSAT, resolution time, productivity and customer...
Job Description : Lead customer service sub functions (includes SWAT - high-risk escalation, Community CS... proposals. Requirements : Minimum 6 years' of experience in customer service operations, with at least 3 years...
years in team leadership Experience in knowledge base management for large-scale customer service centers or fintech... with product, technical, customer support, and compliance teams Manage daily operations of the knowledge base and content...
on meaningful projects with high-performing teammates Regular team training, customer service workshops, and AI tools upskilling... service or customer success (preferably in SaaS ，marketing or education industries) Prior experience in customer service...
Provided By Customer Service Lead. Annual leave/Medical and hospitalisation leave Team bonding/Team building events 其它...全职 Customer Service Executive (Mandarin Speaker) 工作, 薪水 up to MYR 3,500, Mipos Sdn. Bhd. WP Kuala Lumpur 公司...
Provided By Customer Service Lead. Annual leave/Medical and hospitalisation leave Team bonding/Team building events... opportunities to improve customer service processes and contribute to the overall success of the team. Assist the team...
continually refine service strategies and optimize the customer journey. Project Management & Execution Lead customer service... to continuously improve the customer experience and enhance customer satisfaction. Provide data support and feedback to help the team...
Job Description : Lead customer service sub functions (includes SWAT - high-risk escalation, Community CS... proposals. Requirements : Minimum 6 years' of experience in customer service operations, with at least 3 years...
continually refine service strategies and optimize the customer journey. Project Management & Execution Lead customer service... to continuously improve the customer experience and enhance customer satisfaction. Provide data support and feedback to help the team...
improvements to increase productivity and customer satisfaction. Provide necessary reports to the management team within agreed... timelines, helping to track performance and support strategic decision-making. Lead or contribute to ad hoc customer experience...
Leave Annual Bonus Kemahiran Complaint Resolution Mandarin Language Proficiency Cantonese Customer Service Problem... to the management team within agreed timelines, helping to track performance and support strategic decision-making. Lead...
A keen attention to detail and customer service oriented Strong creative problem-solving skills Can speak Mandarin... is looking for a Customer Support Specialist, Mandarin Speaker to support our growth! This role might be for you if you have knowledge...
logistics provider's customer service team to provide qualified service quality with logistics-related consulting... and other related enquiries - Manage and improve logistics customer service team performance by improving service efficiency through...
Responsibilities About the Team We are looking for passionate and talented people to join our logistics service... metrics Qualifications Minimum Qualifications: - 1-3 years of experience with E-commerce customer service/Logistic service...
Responsibilities About the Team We are looking for passionate and talented people to join our logistics service... metrics Qualifications Minimum Qualifications: - 1-3 years of experience with E-commerce customer service/Logistic service...
. Tanggungjawab Key Responsibilities: Lead and manage a customer service team of 30+ members, ensuring high performance... operational success. Manfaat We are seeking an experienced and dynamic Customer Service Lead to oversee a growing team...
, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring... to team lead. Act as escalation point of contact for process questions, issues and resolution. Act as Subject Matter Expert...
spirit. Tanggungjawab We are seeking a highly motivated and results-driven Sales Executive to lead customer acquisition... within a fast-growing regional company. As a key member of our sales team, you will be responsible for managing a portfolio...