portfolio Customer Service: Anticipate and exceed the expectations of trade agents, providing personalised attention.... Customer Relationship Management (CRM): Proficiency in using CRM software to manage and track interactions with trade agents...
and payments, providing exceptional customer service. Implement and maintain efficient debt collection procedures, reducing overdue... delivering extraordinary service. While the emphasis of this role is to assist the debtor’s manager and financial team...
and agent opportunities to enhance service delivery and exceed customer expectations. Maintain a keen eye for detail to ensure... perspective. Provide insightful analysis, feedback, and recommendations to improve customer service levels. Identify process...