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Keywords: Customer Success Manager - High Touch, Location: San Francisco, CA

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High Touch Customer Success Manager - EST

About this Role Hi, I'm Beth, and I'm the Manager of High Touch Customer Success at Ashby. Our team is passionate... us continue to grow our High Touch Customer Success function. In this role, you'll onboard, train, and support the adoption...

Company: Ashby
Location: San Francisco, CA
Posted Date: 20 Dec 2025

High Touch Customer Success Manager - PST

About this Role Hi, I'm Beth, and I'm the Manager of High Touch Customer Success at Ashby. Our team is passionate... team, you will help us continue to grow our High Touch Customer Success function. In this role, you'll onboard, train...

Company: Ashby
Location: San Francisco, CA
Posted Date: 20 Dec 2025

Customer Success Manager - High Touch

to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high... their lifecycle. Guide the customer and Intercom account teams (Sales, Partners, Solution Engineers) to develop customer Success...

Company: Intercom
Location: San Francisco, CA
Posted Date: 01 Feb 2026
Salary: $150300 - 179525 per year

Principal Product Manager - Customer Success

across Onboarding, Customer Health Monitoring, Digital Success (Tech Touch), Renewals, and Expansion business processes.... You will influence Net Revenue Retention (NRR), churn mitigation, and operational efficiency across Customer Success Managers (CSMs...

Company: DocuSign
Location: San Francisco, CA
Posted Date: 11 Feb 2026

Enterprise Customer Success Manager

for an experienced Customer Success Manager who has a keen attention to detail, has a proven success in developing high-value, lasting... is recognized on and is a Y Combinator 2024 . We are seeking a dynamic Enterprise Customer Success Manager to join the Truework...

Company: Checkr
Location: San Francisco, CA
Posted Date: 05 Feb 2026
Salary: $128000 - 151000 per year

Customer Success Manager, Key Accounts

stakeholders. Act as the primary point of contact, ensuring seamless, high-touch support and delivering a "white glove" experience... Francisco Business Times. About the role Rippling is looking for a customer-obsessed CSM (internally titled: Technical...

Company: Rippling
Location: San Francisco, CA
Posted Date: 24 Jan 2026
Salary: $145000 - 175000 per year

Senior Manager, Customer Success

and our AI Agent Fin to reach their business goals. As a Manager of our High-Touch Customer Success team at Intercom... expansion and retention. What will I be doing? You will hire, manage, and develop a High-Touch Customer Success team...

Company: Intercom
Location: San Francisco, CA
Posted Date: 16 Jan 2026

Customer Success Manager, Digital Native Business

role Join Anthropic's Customer Success team in a high-impact role driving AI adoption across our Digital Native Business... (DNB) segment. As an Enterprise Customer Success Manager for DNB, you'll be the strategic partner and a trusted advisor...

Company: Anthropic
Location: San Francisco, CA
Posted Date: 11 Jan 2026

Senior Program Manager, Digital Customer Success

to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high..., and consistently deliver incredible value to our customers. What's the opportunity? The Senior Program Manager, Digital Customer...

Company: Intercom
Location: San Francisco, CA
Posted Date: 07 Dec 2025
Salary: $153000 - 182750 per year

Senior Customer Success Manager (Portuguese Speaker)

to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high...Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences...

Company: Intercom
Location: San Francisco, CA
Posted Date: 23 Nov 2025

Head of Strategic Customer Success - Americas

with some of our most sophisticated and complex organizations. You'll work alongside our High Touch Customer Success leaders, applying programmatic... of successfully growing, leading and developing high-performing Customer Success Teams in a complex B2B SaaS environment. You know...

Company: Ashby
Location: San Francisco, CA
Posted Date: 09 Jan 2026

Sr. Director, Data Product Management - Sales/Partners/Success/Finance

and a deep understanding of Sales, Partner, Customer Success and Finance and coupled with the ability to work effectively... teams Develop and execute the strategic business plan for Data products which key domains include Sales, Customer Success...

Company: DocuSign
Location: San Francisco, CA
Posted Date: 17 Dec 2025

Customer Communications Manager

’s enterprise customer experience. This person will own high-touch client relationships end-to-end, act as the primary point... into scalable internal processes. What You’ll Do Own customer-facing communication for enterprise and high-touch accounts...

Posted Date: 05 Feb 2026

Senior GSI Global Account Manager

, unlocks new revenue streams, and fuels customer success. The ideal candidate will have extensive experience in building.... Finally, this leader will collaborate closely with executive leadership in Sales, Marketing, Customer Success, Professional...

Company: DocuSign
Location: San Francisco, CA
Posted Date: 14 Feb 2026

Sr. Manager, Commercial Sales

there's nothing more important than long-term customer success.  History of success, driven to win - You have a track... with again and again. Minimum Requirements  Demonstrated success as a sales leader/manager for a team selling technology solutions to C-level...

Location: San Francisco, CA
Posted Date: 12 Feb 2026
Salary: $154000 - 194000 per year

ABM Marketing Manager, North America

you to be in our San Francisco HQ or our Arlington office 3 days per week. Impact You'll Own: Partner with sales, customer success... high-touch, bespoke events and experiences Experience leveraging AI to scale personalized content and account research...

Company: Planet Labs
Location: San Francisco, CA
Posted Date: 11 Feb 2026
Salary: $90200 - 112700 per year

Forward Deployed Engineering Manager

. What you'll do: Customer Ownership: Lead the entire post-sale journey, from high-touch onboarding to long-term account... success function from scratch. Competitive Package: High-end salary, meaningful equity, and visa sponsorship...

Company: MLabs
Location: San Francisco, CA
Posted Date: 08 Feb 2026
Salary: $15000 - 22000 per year

Senior Sales Strategy & Operations Manager, Global Enterprise

to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high...: Collaborate with key stakeholders across Sales, Business Systems, Sales Enablement, Finance, Customer Success, and Revenue...

Company: Intercom
Location: San Francisco, CA
Posted Date: 08 Feb 2026

Product Partnerships Manager

to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high... Partnerships Manager to accelerate the growth and impact of Intercom's app partner ecosystem. This is a high-impact, strategic role...

Company: Intercom
Location: San Francisco, CA
Posted Date: 08 Feb 2026
Salary: $162000 - 193000 per year

Lead Product Manager - AI (Marketing & Prospecting)

company in e-signature and contract lifecycle management (CLM). What you'll do As a Lead Applications Product Manager... for Martech & Prospecting, you own critical marketing and prospecting application capabilities that sit across customer journeys...

Company: DocuSign
Location: San Francisco, CA
Posted Date: 05 Feb 2026