or fulfillment partners Performance Metrics (Success in the Role) First Response Time: Customer Satisfaction (CSAT): 90%+ Resolution... Gain hands-on exposure to Freshdesk and real customer experience operations Fully remote role with performance-based...
, and strong communication to everything they do. We're now looking for a Customer Service & Admin Support superstar to join our Client Success...Location: Remote - Philippines Monthly Salary: 60,000 PHP This is a full-time remote position with standard hours...
are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability..., with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business...
The Creator & Customer Sourcing & Outreach Coordinator is the engine that fuels our internal creator community... and customer outreach pipelines. You'll source, identify, and bring high-potential creators into our TikTok Shop ecosystem...
A Head of Customer Experience Who Turns Support Into a Growth Engine 🦸 TL;DR (because attention spans are real...): We are looking for a Head of Customer Experience to rebuild our customer journey from the ground up. Our support team has long delivered...
, easily and cost effectively with dedicated remote staff based in our modern offices in Manila. Job Overview As a Customer...Job Description About Us: Outsourced is a leading Philippines outsourcing company providing dedicated remote staff...
Executive Assistant & Social Media Manager to join our growing team! Key Responsibilities: 1. Lead Outreach: - Conduct warm... success of social media initiatives and adjust strategies accordingly. 4. Community Support: - Assist with organizing...
As an Account Manager , you will lead the day-to-day management of client accounts, overseeing project execution... Philippines, with a hybrid working model that involves splitting time between our Manila office and remote work. What you'll...
a professional, reliable, and consistent service experience nationwide. Role Overview The Field Operations Manager oversees... Indicators (KPIs) Installation quality and ADAS success rate Warranty and repeat-service rate Technician punctuality...
with supported geography Hybrid work model (onsite/remote as applicable) Career Progression Pathway to Second Line Operations Manager... and financial services are essential workplace technology solutions that drive success for our clients and within our culture. Learn...
Business Systems & Automation Manager Location: Remote Industry: E-commerce / Operations / Systems Enablement... work. The company is building a high-margin, automation-first operating model. Success in this role means fewer manual...
geography Hybrid work model (onsite/remote as applicable) Career Progression Pathway to Second Line Operations Manager... are essential workplace technology solutions that drive success for our clients and within our culture. Learn more at and explore...
geography Hybrid work model (onsite/remote as applicable) Career Progression Pathway to Second Line Operations Manager... are essential workplace technology solutions that drive success for our clients and within our culture. Learn more at and explore...
Discover your 100% YOU with MicroSourcing! Position: Incident Service Desk Manager Location : Picadilly Site, BGC Work...! Weu0027re building a new team to support dynamic challenger in the telco space, a company committed to redefining customer...
Discover your 100% YOU with MicroSourcing! Position: Medical Coding Manager - Inpatient Location: Taguig Work setup...: Be part of a team that celebrates diversity and fosters an inclusive culture. Your Role As a Medical Coding Manager...
and Customer Success to align on customer goals, manage expectations, and ensure a seamless implementation and long-term success... work model that combines both in-person and remote work to boost collaboration, enhance innovation, and adapt to individual...
Experience Experience in client relationship management, customer success, operations, or similar client-facing roles... Role Our business is growing quickly, and we're looking for a Onboarding Manager to help onboard and support organizations...
on AR performance, aging, and collection rates. Collaborate cross-functionally with sales, customer success, finance, and legal teams... AR Operations Manager to lead our Shared Services Accounts Receivable team. This role is crucial for optimizing our billing...
Manager will be responsible for planning customer specific engagements, leading the business requirements development, review...Job Category: Consulting Job Description: The Project Manager is a key player in leading, tracking...
in the Philippines, and we are looking for a Technical Account Manager (TAM) to join our team. As a Technical Account Manager... (TAM), you will be the customer's main point of contact in growing their use of the product, helping them find new use...