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Keywords: Customer Success Manager - Retail / SaaS, Location: London

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Customer Success Manager - Retail / SaaS

✨ The role of CSM : As a Customer Success Manager at OneStock, you ensure our customers' satisfaction and success... to help transform the retail sector. You also: Have significant experience as a CSM in BtoB, in a tech/SaaS environment...

Company: OneStock
Location: London
Posted Date: 04 Jan 2026

Customer Success Manager

Are you a multilingual Customer Success Manager who loves helping customers adopt SaaS products, drive results..., and renew with confidence? We’re hiring a Customer Success Manager to join a fast-growing AI software company transforming the...

Company: Skillsearch
Location: London
Posted Date: 14 Feb 2026

​Customer Success Manager - AI

Customer Success Manager - AI MarTech (Retail / Ecommerce) About the company AI-driven SaaS marketing technology... in B2B SaaS Customer Success or Account Management, managing mid-market and enterprise retailers or brands. Proven...

Company: Arius Recruit
Location: London
Posted Date: 14 Dec 2025
Salary: £50000 per year

Customer Success Manager (CSM)

Role Title: Customer Success Manager (CSM) Team: Customer Experience Manager: Director of Customer Experience RACI... The Customer Success Manager (CSM) is the trusted guide for our clients post-sale. From onboarding and training through...

Company: PHYRON AI
Location: London
Posted Date: 11 Dec 2025

Customer Success Manager

Customer Success Manager who is excited by the opportunity of scaling AI and is someone who enjoys helping people, solving... problems, and working on interesting projects. Role: Customer Success at DigitalGenius owns all post-sales customer...

Company: DigitalGenius
Location: London
Posted Date: 03 Dec 2025

Account Manager, Retail (Saas)

consultative sales and customer success in a SaaS environment; Professional poise and confidence while communicating...… you might just be in the right place! We're looking for an Account Manager to join our Retail / Ecommerce team in London...

Company: Lightspeed
Location: London
Posted Date: 08 Feb 2026

Client Success Manager (Fixed-Term Contract)

with the clients technical and commercial roadmap Who You Are: You've got experience as a Customer Success / Account... with SaaS technologies. You have a natural ability to listen to the needs of a customer. Self-motivated team player...

Company: Criteo
Location: London
Posted Date: 31 Jan 2026

Strategic SaaS Account Manager (London) – Enterprise Hospitality

partnerships. You will leverage data, customer feedback, and your SaaS expertise to create value at the enterprise level... cross-functionally with Product, Customer Success, Implementation, and Support teams to deliver an excellent customer...

Company: Lightspeed
Location: London
Posted Date: 12 Feb 2026

Enterprise Account Manager , UKI Retail and Consumer Goods

with internal and external stakeholders to enhance AWS service adoption - Accelerate customer adoption through strategic sales... initiatives and successful go-to-market engagements - Embrace a customer-obsessed approach to delight customers, foster...

Company: Amazon
Location: London
Posted Date: 18 Feb 2026

Customer Operations Manager – Customer Experience & AI Enablement

Job Description: Introduction We are seeking an experienced Customer Operations Manager to support and help deliver... or Customer Effort. Experience working with distributed or global teams. What Success Looks Like Improved team performance...

Company: SymphonyAI
Location: London
Posted Date: 21 Jan 2026

Customer Operations Manager – Customer Experience & AI Enablement

Introduction: We are seeking an experienced Customer Operations Manager to support and help deliver the... or Customer Effort. Experience working with distributed or global teams. What Success Looks Like Improved team performance...

Company: SymphonyAI
Location: London
Posted Date: 21 Jan 2026
Salary: £70000 per year

Senior Account Executive, Retail Media Solution

in Retail Media, Marketplace SaaS Solution Deep understanding of Ad-tech ecosystem (such as DSPs, Ads servers, APIs, and data... has been pioneering the platform economy, empowering retail and b2b enterprises with the most advanced, secure and scalable...

Company: Mirakl
Location: London
Posted Date: 10 Jan 2026

Product Manager (Cards) - Engine by Starling

delivery risks that may impact our client projects. You'll develop a close relationship with our Delivery and Customer Success... ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the...

Company: Starling Bank
Location: London
Posted Date: 22 Feb 2026

Technical Project Manager

a product or service from 📌 Technical Project Manager – Digital Support Team within the Customer Support | Samsung... Manager you will play a pivotal role in managing and optimising the platforms and technologies that power exceptional customer...

Company: Capita
Location: London
Posted Date: 19 Feb 2026
Salary: £65000 per year

Business Growth Manager (iGaming/Entertainment)

, banking, B2B SaaS, platforms, or top-tier consulting firms. Demonstrated success in a B2B Sales / Business Development role...About the job Business Growth Manager (iGaming/Entertainment) Our client has offices in London (UK) and Zug...

Location: London
Posted Date: 18 Feb 2026

Product Manager (FinCrime) - Engine by Starling

impact our client projects. You'll develop a close relationship with our Delivery and Customer Success teams, taking the... ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the...

Company: Starling Bank
Location: London
Posted Date: 08 Feb 2026

Product Manager (Contact Centre) - Engine by Starling

, Customer Success and Engineering functions to develop and deliver against the Contact Centre roadmap and domain strategy... a close relationship with our Delivery and Customer Success teams, taking the lead on assessing feature requests and client...

Company: Starling Bank
Location: London
Posted Date: 08 Feb 2026

Manager - Revenue Enablement

Management, Customer Success) in global SaaS companies; Proven track record of building and scaling enablement programs...Enablement Team - Manager The role is available for candidates based in London, Berlin, Paris, Amsterdam or Ghent...

Company: Lightspeed
Location: Asia - London
Posted Date: 04 Feb 2026

Regional] Field Sales Enablement Manager

[Regional] Field Sales Enablement Manager Location: London [Remote UK], Berlin [ Remote Germany], Paris [ Remote... France], Ghent [Remote Belgium] Reports to: Senior Manager, Sales Enablement Purpose of the Role Regional Enablement...

Company: Lightspeed
Location: London
Posted Date: 04 Feb 2026

Manager - Revenue Enablement

Management, Customer Success) in global SaaS companies; Proven track record of building and scaling enablement programs...Enablement Team - Manager The role is available for candidates based in London, Berlin, Paris, Amsterdam or Ghent...

Company: Lightspeed
Location: London
Posted Date: 03 Feb 2026