Responsibilities The Assoc Customer Success Manager (CSM) is responsible for building and maintaining strong customer relationships... responsive support for customer requests, inquiries, and training needs. The CSM also escalates customer issues to Support...
Responsibilities The Assoc Customer Success Manager (CSM) is responsible for building and maintaining strong customer relationships... responsive support for customer requests, inquiries, and training needs. The CSM also escalates customer issues to Support...
Responsibilities The Customer Success Manager (CSM) is responsible for building and maintaining strong customer relationships... job application process. Business Summary The Deltek Customer Success team plays a key role in helping our customers maximize the...
, and Customer Success teams to resolve billing discrepancies and enhance customer experience. Ensure adherence to revenue...
best practices to streamline billing processes and improve efficiency. Partner with Finance, Sales, and Customer Success teams... to resolve billing discrepancies and enhance customer experience. Ensure adherence to revenue recognition policies, SOX...
. Ensure full utilization and optimization of essential tools and processes designed to facilitate sales success, including... or territory sales) Proven success in negotiating contracts and closing business Strong verbal and written communication skills...
without dedicated Customer Success Manager support. Key Responsibilities Manage a portfolio of small to mid-size customer..., prevent churn and support renewal outcomes. Collaborate with Customer Success, Product Specialists and Pricing teams...