, Technical Support you are responsible for the day-to-day management of your team. You will serve as a point of escalation... consistently to meet client needs Support the team during weekends, monitor their attendance and people's concerns. Ensure...
Technical Support work (70%): Answer customer questions over email and live chat. Deliver excellent customer service... WHAT IS YOUR ROLE As the Shift Lead, Technical Support you are responsible for the day-to-day management of your team. You will serve...
to 3 years of IT, customer, or sales support experience Specialist: 3+ years of application or business support experience...Business Application Support role provides functional and technical support for enterprise business applications...
up on all customer support tickets Perform problem-solving tasks, provide answers to product-related questions... mind Customer orientation and ability to adapt/respond to different types of characters Experience working with support...
DUTIES AND RESPONSIBILITIES Review support tickets (including reviewing logs) and prepare them for software engineers... and external priorities Contribute towards the creation of support documentation, including user guides, videos, and other self...
support for a telecom application platform used to manage customer connectivity, provisioning workflows, integrations...-driven in owning work end-to-end to be successful in this role. The Application Support Engineer provides L2/L3 production...
motivated and technically proficient Application Support Engineers in a dynamic team. In this role, the engineer is responsible... for providing exceptional technical support to our internal and external users on our platform. The engineer plays a crucial part...
support for a telecom application platform used to manage customer connectivity, provisioning workflows, integrations...-driven in owning work end-to-end to be successful in this role. The Application Support Engineer provides L2/L3 production...
to 3 years of IT, customer, or sales support experience Specialist: 3+ years of application or business support experience...Business Application Support role provides functional and technical support for enterprise business applications...
clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world...! Retailer Support Agent Robinsons Cyberscape Beta Site, Ortigas, Philippines Reporting to: Team Leader We’re an award...
up to maintain SLAs. Provide clear status updates to brokers and clients. Customer Support Guide applicants...Broker Support Specialist Australian Mortgage Broking Firm About the Role We are seeking an experienced Broker...
ClearSource is seeking a Technical Project Reviewskilled in permit preparation, system activation, and customer... or solar support, you’ll ensure homeowners receive smooth activation, clear guidance, and fast issue resolution. We’re...
ClearSource is seeking a Technical Project Reviewskilled in permit preparation, system activation, and customer... or solar support, you’ll ensure homeowners receive smooth activation, clear guidance, and fast issue resolution. We’re...
of experience in an IT support, service desk, or customer service role (or equivalent combination of education and experience...Summary The Tier 1 Helpdesk Technician serves as the first point of contact for IT support requests. This role...
, and best practice guidance for our product. The Technical Support Representative work environment is focused on providing support... to customers, partners and colleagues both in a fast-paced environment. A successful Technical Support Advocate operates...
clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world...! Retailer Support Agent Robinsons Cyberscape Beta Site, Ortigas, Philippines Reporting to: Team Leader We’re an award...
to and resolve any support queries in a timely manner ensuring exceptional customer experience Proactively prioritise, action... themselves (when possible) to reduce support issues Support wider Customer Success function with ad hoc support such as integrations...
to and resolve any support queries in a timely manner ensuring exceptional customer experience Proactively prioritise, action... themselves (when possible) to reduce support issues Support wider Customer Success function with ad hoc support such as integrations...
1. User Support & Help Desk Management Serve as the first point of contact for all internal staff experiencing... technical issues. Manage the entire IT support queue: All requests and tasks (including from the IT Manager) must be logged...
The IT End User Support Associate provides technical assistance to all users at the site, resolving hardware, software... and inventory updates. Escalate unresolved issues to the Tech Support Lead. Speaking to customers to quickly get to the root...