. Job Description Manage multiple teams of Specialists and team leads to ensure the successful support of the user base and the continuous... outages and post mortem activities, always with a customer first mindset Identify future areas of improvement and risks...
Customer Resolution: Act as a primary contact to understand issues and improve experiences for account-aligned... customers and maintain relationships with internal and external teams to resolve customer issues. Mentor others on the team...
adoption, demonstrate value, and deliver strong renewal outcomes. The Role The Manager, Customer Success & Renewals (Digital...) is a dual-focus leadership role responsible for leading: A team of Digital Customer Success Managers (CSMs) who support...
; our Global Customer Service (CS) organization is at the heart of this, ensuring every interaction is an amazing one - simple..., excellent, and designed to get our members back to streaming what they love. Netflix is looking for a talented Program Manager...
to do your best work. Job Summary We're looking for a Customer Success Manager 1 (Japanese Speaking) to deliver an exceptional customer... and work closely with internal teams to ensure customers get consistent, high-quality support. Responsibilities Customer...
to provide clients with exceptional technical support and customer service. Technical Expertise: Leverage deep knowledge of NiCE..., new ideas, and a vibrant, interactive atmosphere. Requisition ID: 9626 Reporting into: Manager, Customer Success Role...
base. What You'll Do As a Customer Success Manager, you will: Improve customer retention and expansion by facilitating... Manager and broader account team to develop and deliver an overall account strategy and plan for the customer, that advises...
to provide clients with exceptional technical support and customer service. Technical Expertise: Leverage deep knowledge of NICE..., new ideas, and a vibrant, interactive atmosphere. Requisition ID: 9873 Reporting into: Manager, Customer Success Role...
to provide clients with exceptional technical support and customer service. Technical Expertise: Leverage deep knowledge of NiCE..., new ideas, and a vibrant, interactive atmosphere. Requisition ID: 9021 Reporting into: Manager, Customer Success Role...
to provide clients with exceptional technical support and customer service. Technical Expertise: Leverage deep knowledge of NiCE..., new ideas, and a vibrant, interactive atmosphere. Requisition ID: 9592 Reporting into: Manager, Customer Success Role...
to provide clients with exceptional technical support and customer service. Technical Expertise: Leverage deep knowledge of NICE... into: Manager, Customer Success Role Type: Individual Contributor About NiCE NICE Ltd. (NASDAQ: NICE) software products...
to join Point as Senior Manager, Customer Experience, based in our Manila office. This role leads our 50 person Customer Experience... and administrative support that directly enables our sales motion. Customer Experience at Point is a core part of how we convert...
you more than it scares you, you'll fit right in The Role As a Manager of Customer Success, you'll lead a team of Customer Success..., Support, and Engineering to advocate for customer needs and ensure a seamless customer experience across the journey. Team...
Customer Lifecycle Manager Location: Philippines, Manila Department: Payments, Savings & Engagement Reports... Customer Lifecycle Manager drives activation, habit formation, and ongoing engagement. You'll oversee onboarding, early usage...
watching as much as they want, anytime, anywhere, and can change their plans at any time. Are you passionate about customer... experience and operational excellence Do you find yourself thinking about how customer interactions and agent experience...
of customer experience together. Job Title: Customer Success Manager Position Purpose As a Customer Success Manager (CSM...-to-end customer experience, guiding customers toward AI-driven self-service resources for day-to-day support while engaging...
looking for a motivated Customer Success Manager to join us, as part of our growing Customer Success team, in our mission to help advertisers... expansion, and customer satisfaction across your portfolio. As a Customer Success Manager at Smartly, you will... Build...
Job Summary The Customer Relationship Manager is responsible for building and maintaining strong relationships... behavior and feedback, the manager provides insights to improve service delivery, brand trust, and overall customer lifetime...
The role of a Customer Success Manager at Canonical Customer success is a new and strategic department at Canonical... and Support in developing and delivering engagement plans that fulfill the customer's objectives. Engage with your portfolio...
to provide clients with exceptional technical support and customer service. Technical Expertise: Leverage deep knowledge of NICE..., new ideas, and a vibrant, interactive atmosphere. Requisition ID: 8837 Reporting into: Manager, Customer Success Role...