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Keywords: Customer Support Operations Associate, Location: Kuala Lumpur

Page: 9

Manager, Contact Centre

, and customer satisfaction. Conduct regular coaching, mentoring, and feedback sessions to support staff development. Handle... escalated customer issues that cannot be resolved at the Associate level, ensuring resolution in line with company guidelines...

Location: Kuala Lumpur
Posted Date: 08 Dec 2025

Executive, Contact Centre

. Support Team Leaders, Associate Managers and Manager to continuously review processes, identify and resolve service gaps... a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions...

Location: Kuala Lumpur
Posted Date: 06 Dec 2025

Executive, Contact Centre

and regulatory policies. 8. Support Team Leaders, Associate Managers and Manager to continuously review processes, identify... a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions...

Company: Prudential
Location: Kuala Lumpur
Posted Date: 06 Dec 2025

Executive, Contact Centre

. Support Team Leaders, Associate Managers and Manager to continuously review processes, identify and resolve service gaps... a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions...

Company: Prudential
Location: Kuala Lumpur
Posted Date: 06 Dec 2025

TikTok Shop - Knowledge Management & Training Program Manager

for our users. As part of GNE organization is our Service and Support Center (SSC) delivers Customer Service to our Buyers... Associate knowledge levels, to deliver true resolution. - Knowledge Gaps: Identify BPO knowledge gaps within the operation...

Company: TikTok
Location: Kuala Lumpur
Posted Date: 04 Dec 2025

Credit Risk Management (Senior Analyst)

to customer whenever required Review monitoring and reporting done by Analyst / Associate Analyst / Senior Analyst..., and background. At BASF, careers develop from opportunities. Objectives of the Position Responsible for customer's credit risk...

Company: BASF
Location: Kuala Lumpur
Posted Date: 03 Dec 2025

Team Leader, Mandarin

Summary The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates... in handling escalated customer calls as needed Conduct Team Meetings to ensure expedient communication of relevant information...

Company: Concentrix
Location: Kuala Lumpur
Posted Date: 29 Nov 2025

FVP, Unit Head, Ops Governance & Assurance

. Job Description Operations Assurance Review Lead and develop a high-performing team focused on governance, control reviews, and reporting... and mitigation actions. Risk Management and Advisory Provide advisory support on governance, risk, and control matters...

Company: UOB
Location: Kuala Lumpur
Posted Date: 26 Nov 2025

Senior Flow Assurance Engineer

to improve their products or services. The Senior Flow Assurance Engineer impacts a range of customer, operational, project..., Document Control, Procurement Group, Subcontractors and Vendors, and Customers Supervises: Associate /Trainee and Flow...

Company: McDermott
Location: Kuala Lumpur
Posted Date: 21 Nov 2025

Dynamics 365 Functional F&O Lead Consultant

world by implementing Microsoft’s M365, Azure, Microsoft’s Enterprise Resource Planning (ERP) and Customer Engagement (CE... has a fundamental role in supporting the Practice Lead and Principal Consultant to ensure the smooth running of operations. The Lead...

Location: Kuala Lumpur
Posted Date: 24 Oct 2025

Dynamics 365 Functional F&O Senior Consultant

world by implementing Microsoft’s M365, Azure, Microsoft’s Enterprise Resource Planning (ERP) and Customer Engagement (CE... will use her/his expertise and experience for the functional tasks based in Microsoft Dynamics 365 Finance & Operations...

Location: Kuala Lumpur
Posted Date: 24 Oct 2025