Your potential has a place here with TTEC's award-winning employment experience. As a Customer Service Representative... or finding resolutions for their issues with a smile, you'll be the difference between their customer experience being just...
experience as a Billing Representative or in a similar role. Familiarity with billing processes Data entry skills with a keen eye... billing discrepancies. Customer service orientation and ability to address client concerns effectively. Bachelor's degree...
We’re looking for a Technical Support Specialist to be the main point of contact across all of our products... for our customers and partners. You’ll assist with key exchanges, account support, and technical queries, delivering prompt...
, online messages, emails, or phone calls Create customer support tickets to track and monitor progress on resolving customer... support team Set up appointments or follow up with customers after first contact Update records of customer interactions...
of channels such as live chats, online messages, emails, or phone calls Create customer support tickets to track and monitor... of customer interactions Provide general customer support as the need arises Ensure inbound and outbound communication reflects...
organization. We're seeking skilled and customer-focused Remote Technical Support Representatives to provide technical assistance... interactions accurately in the system Maintain up-to-date knowledge of products, services, and support procedures Ensure customer...
and digital products Support initiatives that exceed customer expectations through a range of channels including but not limited... customer issues with devices (e.g. laptops, tablets, smartphones, and other consumer electronics) and software Identify...
organization. We're seeking skilled and customer-focused Remote Technical Support Representatives to provide technical assistance... interactions accurately in the system Maintain up-to-date knowledge of products, services, and support procedures Ensure customer...
customer service support: billing questions, account setup, service changes Perform follow-up calls to ensure issues... communication at all times 1+ year experience in tech support or customer service (ISP experience a plus) Fluent in English (spoken...
Provide enough information about the customer's issue in the ticket, prior to escalation, to ensure that the Level 2 support... for undergraduates Can start ASAP Core Job Function Triage Handle customer questions, incidents and service requests Communicate in the...
: You will: Resolves client and/or merchant technical support issues relating to point of service (POS) products, including... and processes. Enters required data into databases while resolving customer issues and achieving established goals and objectives...
Job Description Roles and Responsibilities: Handle customer inquiries through voice calls and email in a professional... document customer interactions, issue details, and resolutions in the ticketing system. Maintain up-to-date knowledge...
A+ foundational IT support skills. Ability to explain technical issues to non-technical users. Customer service orientation... complex issues to higher-level support or engineering teams as needed. Install, configure, and update software and operating...
of a globally expanding, industry-leading organization. We're seeking skilled and customer-focused Remote Technical Support..., and support procedures Ensure customer satisfaction by providing timely and effective resolutions Follow company protocols...
of a globally expanding, industry-leading organization. We're seeking skilled and customer-focused Remote Technical Support... of products, services, and support procedures Ensure customer satisfaction by providing timely and effective resolutions Follow...
of a globally expanding, industry-leading organization. We're seeking skilled and customer-focused Remote Technical Support... of products, services, and support procedures Ensure customer satisfaction by providing timely and effective resolutions Follow...
organization. We're seeking skilled and customer-focused Remote Technical Support Representatives to provide technical assistance... accurately in the system Maintain up-to-date knowledge of products, services, and support procedures Ensure customer satisfaction...
Support Representatives are the dynamic and highly driven TSRs of TCS. These bright and energetic professionals work the... phones with enthusiasm and accuracy and go beyond satisfying customer queries and concerns. Responsibility: Attracts...
organization. We're seeking skilled and customer-focused Remote Technical Support Representatives to provide technical assistance... accurately in the system Maintain up-to-date knowledge of products, services, and support procedures Ensure customer satisfaction...
organization. We're seeking skilled and customer-focused Remote Technical Support Representatives to provide technical assistance... accurately in the system Maintain up-to-date knowledge of products, services, and support procedures Ensure customer satisfaction...