Customer Support Specialist (CSS) role serves as a specialist in a specific area of support needs of Summit K12 customers... will serve as a Subject Matter Expert in the area of integrations, handling integration support tickets and customer setup calls...
Customer Support Specialist (CSS) role serves as a specialist in a specific area of support needs of Summit K12 customers...) with support from the rest of the Customer Support department. In off-peak support seasons, they will coordinate and coach the rest...
customer experience through streamlined and scalable systems, an optimized contact flow, expert support specialists, customer... is for a dedicated, in-region customer support team specifically tailored for Enterprise Admins. The Enterprise Admin Specialists...
’ needs. Manage customer experience and expectations. Conduct meetings with business leaders and facilitate prioritization... discussions. Act as lifecycle manager for several vendor provided products, integrations, and low code/no code services...
Specialist is the functional and technical expert of a customer engagement team - consulting with customers and configuring... ServiceNow Integrations based on configuration best practices - all with the goal of accelerating and driving customer business...
Specialist is the functional and technical expert of a customer engagement team – consulting with customers and configuring... ServiceNow Integrations based on configuration best practices – all with the goal of accelerating and driving customer business...
-sales to provide architectural guidance and work with customer success teams to ensure smooth integrations and deployments... strategy, engineering excellence, and customer success. Key Responsibilities Architect Robust Systems: Lead the design...