Role Title: Customer Success Manager (CSM) Team: Customer Experience Manager: Director of Customer Experience RACI... advocate. You'll partner closely with Sales, Creative, Product and Support to ensure that customer expectations...
as a trusted advisor to leadership, using data and analytics to optimise support operations, elevate customer experience, and drive...-, team-, and function-level improvement areas that directly impact customer outcomes. Customer Support Optimization...
innovative technologies to support science and healthcare to partner for a better world. About the role: The Customer.... Requirements Experience in customer lifecycle, retention, or CRM marketing, especially with SaaS or subscription products...
(CAM) partner on expansion opportunities Work with the Support team and other cross functional teams to triage any issues...Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek...
innovative technologies to support science and healthcare to partner for a better world. About the role: The Customer.... Requirements Experience in customer lifecycle, retention, or CRM marketing, especially with SaaS or subscription products...
Onboarding Manager to join our Customer Solutions & Implementation team. As a Customer Onboarding Manager, you are the... as we continue to build out a world class customer onboarding process and experience globally. How you will spend your time...
strong customer relationships, becoming a trusted partner and consultant Understand the customer’s goals, initiatives, products... opportunity and team up with Sales to generate business revenue, leveraging both on deep expertise of customer’s business...
needs. Work closely with Product, Operations, and Technical teams to deliver an exceptional customer experience. Monitor... and verbal). Proven experience in Customer Success, Account Management, or Implementation within a SaaS or B2B tech environment...
years of team leadership experience Experience in customer journeys, utilizing data and customer behavior to design... and SMS. You will report into VP of Customer Marketing and lead a dedicated team of 5 individuals in shaping the content...
experience within financial services and will be driven by a commitment to provide excellent customer service...We are currently recruiting an exciting opportunity on our direct client team. You will be responsible for managing...
Job Description Why This Role? Why Now? The world of customer experience isn’t just evolving—it’s being... destination of choice! Mission Lead a team of up to 10 Customer Success Managers supporting our high and medium touch segments...
. Our Customer Success team plays a crucial role in Trustpilot's commitment to building trust and transparency between consumers... and businesses around the world. The team is responsible for the after sales customer journey, making sure they are satisfied and use...
Customer Insights team based in our London Office. The Customer Insights team is a critical enabler in customer centric focus... for supporting the team in delivering customer insights and analytics projects on all direct to consumer channels. Essential Duties...
, Together and For Better. Summary of Role Purpose: This is a senior leadership role within KPMG's Customer team - one of the... Customer leadership team together with Consulting Market Leaders to build and action Go-To-Market plans within their industry...
, and annual operating plan aligned to business goals. - Build and lead a high‑performing Customer Service team; set clear... excellence. - Establish scalable policies, processes, and tooling for Customer Service across regions. - Partner with executive...
Overview **** Applications for this position will close on the 1st December 2025 **** Customer Development..., the one common goal remains, and that is ensuring our people succeed. In this role as Customer Development Executive...
Overview: **** Applications for this position will close on the 1st December 2025 **** Customer Development..., the one common goal remains, and that is ensuring our people succeed. In this role as Customer Development Executive...
!) Terraform and Grafana The team The Customer Service Engineering group is all about making things better for our customers... culture, you will find support in your team and from across the business, we are in this together! The way to thrive...
Customer Account Managers – Opportunities That Empower You To Succeed. Are you looking for a fresh start...? Have you got financial services experience and looking for a new challenge? We may have the role for you! Evlo are currently...
Overview: **** Applications for this position will close on the 1st December 2025 **** Customer Development..., the one common goal remains, and that is ensuring our people succeed. In this role as Customer Development Executive...