complex, high-impact customer issues, acting as the technical backbone of our customer care organization. This role... bases and AI‑driven support tooling by turning real customer issues into reusable solutions. - Support Tier 1 agents...
years of experience in a technical support role, with a total of at least 5 years in customer support - Strong problem..., and optimize workloads with speed and reliability. Known for technical depth and a product-first mindset, they support a global...
Qualifications We Seek - At least 3 years of experience in a technical support role, with a total of at least 5 years in customer..., and optimize workloads with speed and reliability. Known for technical depth and a product-first mindset, they support a integral...
We are looking for a remote, full-time Technical Support Consultant with 3 to 5 years of software support experience..., and reduces costs. Responsibilities - Deliver Level 3 customer support for our client's industry-leading software products...
proficiency in SQL and Microsoft Office. Responsibilities include delivering customer support, managing technical issues...A software development company is seeking a remote, full-time Technical Support Consultant to join their client...
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing... environment, empowering our employees to be their authentic selves. We are actively seeking a Senior Technical Program Manager...
to fully understand features, workflows, and user journeys. - Work closely with Product, UX, QA, Support, and Customer Success... documentation streams and keep up with a fast-paced release cycle. Nice-to-Have Skills - Experience writing for customer support...
of existing accounts within an assigned territory. This position assesses customer needs, provides technical solutions... meetings and conduct sales presentations to showcase products and services - Provide technical expertise to support aggressive...
and experience in Technical Support Services and customer interface. - Self-motivated, well-organized individual who can prioritize...Overview End-to-End (E2E) family covers support for customers across different Business Units/Business Groups...
. Experience managing AI-forward or ML-enabled products in identity, risk, or customer service is a plus. - Technical Acumen... expectations. About The Role As our Identity Product Manager, you will own the core Identity and Customer Verification...
worldwide. You will provide technical & career mentorship and coaching to your direct reports, work closely with product and UX... of talented developers who architect, build, and maintain the Caseware Cloud Data Analytics platform, providing technical...
-stack developers, 2 QA analysts, and 1 SDET, fostering technical growth and career development. You'll have support...On behalf of SciPlay (SciTech Team), SD Solutions is looking for a talented Engineering Technical Lead. We're...
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing... environment, empowering our employees to be their authentic selves. We are actively seeking a Senior Technical Program Manager...
faculty will advance the institution. About the Role: We are seeking a Technical Customer Support Specialist... I to join our remote Product Support team in Colombia . As part of the Services team, you will support our users and clients by answering...
faculty will advance the institution. About the Role: We are seeking a Technical Customer Support Specialist... I to join our remote Product Support team in Colombia . As part of the Services team, you will support our users and clients by answering...
Support Consultant - Measurement Applications Location: Bogota, Colombia Work Hours: 8:00AM - 5:00PM CENTRAL... while learning about software support best practices as you resolve issues rapidly and efficiently in a fast-paced technical...
, Colombia, working night shifts to support our Africa-based operations. Key Responsibilities Provide technical support...We are seeking a Support Engineer with 3–5+ years of experience to provide high-quality technical support for internal...
WE’RE HIRING A FIELD ENGINEER IN BOGOTA, COLOMBIA! Excis is a general IT support leader, driven byinnovation... software, and monitor for potential security breaches. - User Support: Provide technical assistance to end-users...
in resolving complex customer issues and driving improvements in technical support processes. The adecuado candidate...A leading technology company is seeking a Tier 2 Customer Care Agent in Colombia who will play a vital role...
technical support, configuration and troubleshooting of software-related inquiries via email, phone and chat for customers... and MSPs - Perform technical analysis of customer problems and define plan for resolving it - Build and maintain...