complex, high-impact customer issues, acting as the technical backbone of our customer care organization. This role... bases and AI‑driven support tooling by turning real customer issues into reusable solutions. - Support Tier 1 agents...
, you will provide application-level support for a customer's Logistics’ Warehouse Management Systems (WMS), ensuring timely issue... in application support, production support, or customer-facing IT support roles. ● Prior exposure to logistics, warehousing...
Technical Support Representative Location: Only Medellin What you will be doing: We are seeking a Technical Support... Representative (TSR) with a strong English level to provide technical assistance and support for client software and hardware...
years of experience in a technical support role, with a total of at least 5 years in customer support - Strong problem..., and optimize workloads with speed and reliability. Known for technical depth and a product-first mindset, they support a global...
A technology solutions provider is seeking a Principal Technical Account Manager in Colombia. This role emphasizes... leadership in connecting technical teams with customers, ensuring swift resolution of technical issues, and enhancing client...
. The Role We’re launching a new product and hiring a Technical Support Lead to build and scale the support function... for our new offering. You’ll define workflows, shape customer communication standards, and lead a small team of Support Agents...
on any cases where high-level technical support is needed. - Replicate and resolve customer incidents in the software & hardware...Provide comprehensive technical support services to the Client’s internal customers and service providers. - Assess...
We are looking for a remote, full-time Technical Support Consultant with 3 to 5 years of software support experience..., and reduces costs. Responsibilities - Deliver Level 3 customer support for our client's industry-leading software products...
proficiency in SQL and Microsoft Office. Responsibilities include delivering customer support, managing technical issues...A software development company is seeking a remote, full-time Technical Support Consultant to join their client...
The Partner Support Associate is a vital member of Ansira’s team, providing exceptional customer service and technical... with placing orders, enrolling in automated programs, and resolving technical issues - Manage support tickets using approved...
). Role Overview Amplify is looking for a detail-oriented and customer-focused Customer Support Representative to help... with proper documentation - Maintain accurate records of customer interactions in our support tools - Identify common issues...
faculty will advance the institution. About the Role: We are seeking a Technical Customer Support Specialist... I to join our remote Product Support team in Colombia . As part of the Services team, you will support our users and clients by answering...
faculty will advance the institution. About the Role: We are seeking a Technical Customer Support Specialist... I to join our remote Product Support team in Colombia . As part of the Services team, you will support our users and clients by answering...
, understand their technical and business needs, and deliver tailored product demos that clearly showcase our value. You'll support... revenue goals. Responsibilities: - Deliver outstanding sales service and support to ensure high customer satisfaction...
their technical and business needs, and deliver tailored product demos that clearly showcase our value. You'll support customers... goals. Responsibilities: - Deliver outstanding sales service and support to ensure high customer satisfaction...
Overview In the telecom industry, customer support is notorious for slow response times, inflexible workflows... to eliminate customer satisfaction gaps. Our team goes beyond technical expertise—we are results-driven problem solvers...
of existing accounts within an assigned territory. This position assesses customer needs, provides technical solutions... meetings and conduct sales presentations to showcase products and services - Provide technical expertise to support aggressive...
to fully understand features, workflows, and user journeys. - Work closely with Product, UX, QA, Support, and Customer Success... documentation streams and keep up with a fast-paced release cycle. Nice-to-Have Skills - Experience writing for customer support...
. Experience managing AI-forward or ML-enabled products in identity, risk, or customer service is a plus. - Technical Acumen... expectations. About The Role As our Identity Product Manager, you will own the core Identity and Customer Verification...
. We are looking for a highly motivated and customer-focused Help Desk Support Specialist (Level 1) to provide entry-level technical support... HelpDesk Support Specialist Location: Remote - LATAM What you will be doing: - Provide Level 1 technical support via...