and drive the resolution of the most complex and high-dollar-value customer escalations that directly threaten contract... manager over cross-functional resources, personally owning the most complex and ambiguous customer escalations where the...
reviews (QBRs) with clients to showcase platform value, usage insights, and new product capabilities. - Partner with the... consultative engagement.This role bridges Customer Success, Technical Consulting, and Sales Enablement, ensuring clients achieve...
Impacts Strategy Explain Company's Technical Value During Customer Meetings Support Upsell Trials & new Product Enablement... to Support Upsells by Aligning Technical Values with Customer Needs Customer & Partner Engagement - Experience Working...