next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the... adoption, value realization, engagement, and long‑term retention across the customer lifecycle. Acting as a trusted advisor...
. Investigate and resolve customer issues by collaborating with internal teams and external partners. Deliver clear, professional... written and verbal communication to ensure a high standard of customer service. Identify opportunities to offer Value Added...
with our customers to ensure they get the most value possible, but you will not be alone . Your team of channel partners, account... of accounts throughout the customer lifecycle—from deployment and adoption through value realization and renewal—ensuring...
-functional teams and partners without direct authority Experience and Background Typically 7+ years in Customer Success... for exchanging digital information. Role Summary The Customer Success Manager (CSM) owns business & security outcomes, credit...
on customer engagements, aligning early with prospective customers, account teams, and post-sale partners in order..., initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating...
will directly influence customer outcomes, elevate service performance and create meaningful value for both QBE and our partners... for success, Communication, Critical Thinking, Customer Value Management, Financial Products, Influencing, Intentional...
. 3. End-to-End Customer Life Cycle & Value High-Touch Mastery: Own the milestones and value realization... of our customer journey. This role is not just about managing retention—it is about transforming partner excellence and pioneering...
with our customers to ensure they get the most value possible, but you will not be alone . Your team of channel partners, account... of accounts throughout the customer lifecycle—from deployment and adoption through value realization and renewal—ensuring...
Success Plans that align to value milestones and customer-defined business outcomes. Proactively manages a portfolio... to renewal. Partners with the customer to build a joint plan for success, maintaining a detailed understanding of the customer...
Leads (Catalysts) of our commercial Patient Journey Partners in the Customer Healthcare Ecosystem, including Learning... & Development Partners. Customer Engagement Innovation: Adopt and evolve the Roche customer engagement model to create the...
. Established in 1996, the business has grown from its early distribution roots into a national value-added distributor... and manufacturer, supporting thousands of IT resellers and business partners across Australia through multiple interstate branches...
About Us Location -New South Wales/ Queensland/ Victoria, Australia Function - Customer Department - Customer..., if you do have any questions, please feel free to reach out We’re looking for a Customer Success Manager to support a portfolio of clients, drive...
and other functions to support coordinated delivery of value. Support execution of customer and broker service agreements (BSAs...About the Role Reporting to the Head of Customer & Distribution Management ANZ, you will play an integral role...
About Us: Location -New South Wales/ Queensland/ Victoria, Australia Function - Customer Department - Customer..., if you do have any questions, please feel free to reach out We’re looking for a Customer Success Manager to support a portfolio of clients, drive...
customer information, provide product information directly to customers and SOTI partners Provide feedback from customers... technologies and making a difference in the world. Job Title: Customer Relationship and Renewals Manager Location: Mississauga...
the highest value, cost efficient total solutions for their operations. We collaborate effectively with business partners..., so we can all enjoy living in it. The Opportunity As a Customer Sales Enablement Specialist, you will support go-to-market...
Veterans Employment Commitment, we also value the skills and experience of ex-ADF members and their partners, strongly... and other relevant systems Available on a rotating shift (7:30am–4:30pm) to manage inbound customer calls using client systems Conduct...
and personalised communications at scale, maximising the value of the customer marketing tech stack Deliver campaign reporting...We are seeking an experienced Customer Marketing / CVM Manager - Service for an initial 6-month contract to lead the...
to date. Job Description This exciting new position is crucial for enhancing customer and dealer experiences within our rapidly expanding Drive Marketplace... candidates from across Australia to apply. Day to day you will: Boost customer satisfaction and dealer retention...
Success Manager is front-and-center with our customers and partners, understanding their desired outcomes, driving customer... with Customers and Partners. Knowledge of the Business Value Engineering (BVE) process. Ability to develop Value Metrics...