an “as-a-service” model. Job Description: This is a full-time, on-site role for a Customer Service Agent, located in New Cairo. The... Customer Service Agent will manage daily interactions with customers, addressing inquiries, resolving concerns, and ensuring...
We are seeking a dedicated and detail-oriented Back Office Agent for our English-speaking accounts at a dynamic... departments to resolve customer issues and enhance service delivery. Prepare and maintain reports on customer interactions...
an “as-a-service” model. Job Description: This is a full-time, on-site role for a Customer Service Agent, located in New Cairo. The... Customer Service Agent will manage daily interactions with customers, addressing inquiries, resolving concerns, and ensuring...
. Job Description Role Summary Overall responsibilities are to handle and resolve all incoming live chat customer inquiries and complaints... in a professional, efficient, and effective manner to ensure customer satisfaction and loyalty. What's On Your Plate? Handle...
Reporting Shrinkage reports Skill/Account level Interval report Agent level report RCA report Schedule adherence reports...About Us Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the...
Reporting Shrinkage reports Skill/Account level Interval report Agent level report RCA report Schedule adherence reports...About Us Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the...
Reporting Shrinkage reports Skill/Account level Interval report Agent level report RCA report Schedule adherence reports...About Us Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the...
Reporting Shrinkage reports Skill/Account level Interval report Agent level report RCA report Schedule adherence reports...About Us Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the...