an “as-a-service” model. Job Description: This is a full-time, on-site role for a Customer Service Agent, located in New Cairo. The... Customer Service Agent will manage daily interactions with customers, addressing inquiries, resolving concerns, and ensuring...
We are seeking a dedicated and detail-oriented Back Office Agent for our English-speaking accounts at a dynamic... departments to resolve customer issues and enhance service delivery. Prepare and maintain reports on customer interactions...
, YouTube, and Facebook. Inviting applications for the role of the Ads Sales Trainer – Senior Process Associate – English... to NHO, sales process/operations, and professional skills. You will also monitor and report agent wise and team level quality...
, YouTube, and Facebook. Ads Sales Quality and Training Analyst – Senior Process Associate – English - On site Cairo.../operations, and professional skills. You will also monitor and report agent wise and team level quality, conduct calibration...
an “as-a-service” model. Job Description: This is a full-time, on-site role for a Customer Service Agent, located in New Cairo. The... Customer Service Agent will manage daily interactions with customers, addressing inquiries, resolving concerns, and ensuring...
Interpersonal skills Customer service orientation Oral and Listening Skills Good writing skills Friendly and caring attitude... attitude, Straightforward and Customer service orientation...
Reporting Shrinkage reports Skill/Account level Interval report Agent level report RCA report Schedule adherence reports...About Us Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the...
Reporting Shrinkage reports Skill/Account level Interval report Agent level report RCA report Schedule adherence reports...About Us Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the...
Reporting Shrinkage reports Skill/Account level Interval report Agent level report RCA report Schedule adherence reports...About Us Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the...
Reporting Shrinkage reports Skill/Account level Interval report Agent level report RCA report Schedule adherence reports...About Us Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the...