Integration Specification documents Management of periodic data loads Customer support for a live implementation or the... that genuinely looks out for one another, VIP India is the place to gro Job Description Lead - Data Integration Overview...
Team Lead/Asst. Team Lead, Client Service - Mumbai - ESG The Group: The Client Service group is the face... collaborates with Product Development, Product Management, Customer Succes, Implementation and Sales teams to build an excellent...
Lead - Customer Support to manage a small team and ensure exceptional service delivery across voice, chat... teams in a fast-paced fintech or BFSI environment.Key Responsibilities- Lead a team of Customer Support Executives handling...
) Education: Graduate Job Summary: We are looking for an experienced professional to join the Customer Operations team... as a Senior Analyst. The role involves managing inbound sales/customer service operations, handling escalations and complaints...
, are addressed promptly and professionally, maintaining high standards of communication.Proactive Support:- Anticipate customer... and work with the team to recommend improvements in processes, policies, or systems that could lead to better customer...
closing Willingness to grow into Customer Success Lead This role is NOT for: Script-based support agents People avoiding...Role : Customer Support & Success Specialist (Inside | SaaS) Experience: 1– 4 years Location: Navi Mumbai Joining...
Leadership & Management: Effectively lead and manage a team of 10-15 Customer Success Executives, providing guidance... and support of leading investors and lenders, including Uber, Mubadala, BlackRock, MUFG, and many others. With operations...
Working towards resolution of customer concerns and closing loop with customers Attending cases which are from MD's Desk... / Other Senior Management of the Organization Liaise with Department / Division Heads and be a customer advocate in resolving the...
.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Lead Consultant – IPT/Voice Support Responsibilities... Strong communicator – English in spoken and written form Certifications such as Cisco CCNP voice or similar Why join Genpact? Lead...
Job Category: Consumer Bank Degree Level: Bachelor's Degree Job Description: As the Lead Proposition & Product NRI.... Your expertise will be instrumental in understanding the unique needs of this customer segment and developing strategies to meet...
to improve performance to achieve customer satisfaction Areas Key Accountabilities/ Responsibilities Key Deliverables... Ensure that specific and measurable targets are developed for all IT services Monitor and improve customer satisfaction...
Responsibilities Provide lead role in assisting customer service reps with training and support. Monitor and follow up with reports..., promotions, etc. Handle customer service calls in the work flow. Decision maker to resolve and leverage critical customer...
Responsibilities Provide lead role in assisting customer service reps with training and support. Monitor and follow up with reports..., promotions, etc. Handle customer service calls in the work flow. Decision maker to resolve and leverage critical customer...
Job Role- Lead Specialist, Customer Care, HNC APAC Location: Mumbai At dsm-firmenich we strive to achieve a world..., and solutions bridge the gap between the delicious, the nutritious, and the sustainable. As a Customer Service Specialist...
for a customer facing role, to join the growing Product Support team in India. The position affords an outstanding opportunity... Financial Markets. Responsibilities Lead lifecycle of customer reported defects - including replicating the defect on local...
Escalations will lead a team of 7-8 officers responsible for resolving complex customer complaints that are escalated beyond Level.... · Recommend and lead process improvement initiatives to reduce repeat grievances and enhance the end-to-end customer journey...
businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience..., Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn...
Chemicals Employment Type: Full-Time 🧭 Role Objective To lead and deliver advanced technical support and application... Consultant & key customer satisfaction Technical support contribution to project conversions & repeat business ⭐ Strategic...
businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience..., Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn...
in current processes and implement corrective actions. Lead & mentor L1–L3 VC support teams, ensuring SLA compliance, timely... and implement operational strategies to improve efficiency and reduce penalties. Plan and manage weekend and holiday support...