A global mobility technology platform in Mexico City is seeking a CX Operations Sr Analyst. The role involves driving... customer experience strategies through data analysis and process optimization. Ideal candidates will have at least 2 years...
CX Operations AnalystJob Locations MX-MEX-Mexico CityID Company OverviewDiDi Global Inc. is the world's leading... strategy, including data collection, market research, process design and performance improvement and continuous improvement...
CX Operations Sr AnalystJob Locations: MX-MEX-Mexico CityID: Category: Customer ExperienceEmployee Class... will be responsible for driving the market CX and Customer Services strategy, including data collection, market research, process design...
process improvement and issue resolution.Working collaboratively with our BPOs on performance improvement, feedback processing... QualificationsBachelor's degree (required)3+ years of relevant experience in QA or Process improvement is expectedMandatory fluent in Spanish...