application teams with global infrastructure and business units for data center and disaster recovery (DR) exercises, ensuring... to business operations. Optimize IT financial governance and cost efficiency by overseeing monthly IT spend analysis, guiding...
. This is a unique opportunity to drive significant impact within the Center of Excellence (COE) organization by fostering innovation... across the COE organization. Identify areas for improvement within existing processes and recommend actionable solutions. Data...
knowledge of call center operations. - Experience in business, financial or statistical analysis. Preferred Qualification... relevant region. - Experience in chatbot optimisation. - Proven experience in data analysis, particularly in conducting root...
including and are not limited to: WAN, Telephony, LAN, WLAN, Data Centers (DC) and Office Solutions. In addition, the AD... and team working skills across matrixed client, supplier, and geographically dispersed virtual teams Data-guided, analytical...
experience. Preferable candidates with minimum 2 years of experience in IT Asset Management, IT Operations, or related fields..., and retirement of IT assets. Ensure accurate updates in ServiceNow and SAM Pro throughout the asset lifecycle. Coordinate secure data...
of Technology for Servicing. This role is responsible for driving the platform strategy, managing change and run operations..., and delivering exceptional customer experiences across contact centers, servicing, and operations in 11 markets across the APAC...
system support, ticketing issues, and cost center /site maintenance. Manage procurement master data, including product... data management, cost center maintenance, and procurement ticketing systems. Excellent troubleshooting and problem-solving...
transformation, enhance connectivity expertise, and mitigate cyber risks across our global operations. Within the Data Center... standard solutions (Cisco ACI, VMware NSX-T) Lead deployment of network solutions across data center environments Define...
allocation of workforce resources through data-driven approaches to support service level achievement, operational efficiency... And Analysis Forecasting Analyze historical data and business trends to generate short-term and long-term forecasts...
for budgeting and allocating resources for BPO business, NPL and credit loss recovery operations. Prepare performance reports... ranging from senior management of BPO client to debtor account / customer is crucial. The ability to analyze data and identify...
and track key Microsoft programs including Data Center Optimization (DCO), AMM, CSI, and related initiatives. Oversee... for Microsoft events, including openings, closings, and follow-up activities. Oversee Microsoft Partner Center operations, including...
, Data and Voice Services, Network Operations and Support, Contact Center Services and Business Services. COMPETENCIES... & RESPONSIBILITIES Provide oversight of a team of engineers responsible for the engineering of Data Network Infrastructure Platform...
and on ecommerce channel. Responsibilities Place the Customer at the center, creating a welcoming environment and striving to meet... of the products as well as Prada history, culture and DNA; Capture Customer data into the Company CRM with the purpose...
Position Summary The Database Administrator (DBA) at Allianz Technology Malaysia, Regional Delivery Center (RDC... database structures to support business applications and ensure data integrity. Installation and Configuration: Install...
, ensuring proper security reviews before installation or upgrades Support the Security Operations Center (SOC) by monitoring... it is essential that they can define problems, collect data, establish facts, and draw valid conclusions. Strong written...
. What You'll Need Strong exposure within a contact center operations and technology integration. Leadership experience managing... Experience's (CEG) center of expertise for process design, standardization, and optimization. Its mandate is to deliver...
events as well as mega campaigns End-to-end execution of eCommerce operations and seller center systems, supported by the... by marketplaces Coordination with the warehouse and operations team & solving ad-hoc problems Data reporting and analysis including...
. - Strong understanding of the processes, working knowledge of call center operations. - Experience in business, financial or statistical... Center Team (SSC) is part of the GNE organization. Our mission is to create the most trustworthy E-commerce platform...
management of the Security Operations Center (SOC), ensuring it delivers proactive and efficient security monitoring and incident...: Oversee the rapid and effective response to security incidents, ensuring minimal impact on business operations. Team...
, Data and Voice Services, Network Operations and Support, Contact Center Services and Business Services. COMPETENCIES... & Responsibilities Provide oversight of a team of engineers responsible for the engineering of Data Network Infrastructure Platform...