Job Title: Desktop Support Technician Location and Schedule: Onsite, City of Dallas.(Downtown) Job Type: Contract...: While maintaining high quality customer service, the Desktop Support Technician will provide on-site technical support for various...
Kforce has a client in Dallas, TX that is seeking a Tier II Technical Support Agent. Responsibilities: Provide problem... Ability to support installation and troubleshooting on both desktop (i.e., Macs, Linux, and Windows) and mobile (i.e., iPad...
/agent desktop software solutions (example Salesforce, Cisco Finesse, Zoho Desk, Freshdesk, Calabrio, Avaya/Verint, Genesys... and accurately participate in new hire training support (i.e. chat, side-by-sides, etc.) Identify customers’ needs, research using...
needs Leverage and master the use of multiple contact center management systems/agent desktop software solutions (example.../customer support role 1+ years of Tech proficiency with MS Office, heavy use of MS Teams, or Google Suite and a client...
of experience in an IT Helpdesk, Service Desk or Desktop Support related position. 2+ years troubleshooting various hardware... background Fingerprint check upon hire. The Service Desk Agent Team Lead will be responsible for leading, monitoring...