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Keywords: Digital Customer Service Officer, Location: Hong Kong Island, Hong Kong

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Digital Customer Service Officer

to enhance digital customer service strategies. Ensure timely and professional responses, maintaining high service quality.... Min. 1-3 years in customer service, preferably in digital platforms, fintech, or insurance industries. Familiarity...

Posted Date: 10 Dec 2025

(Part-time) Customer Service Officer, Digital Banking, Data & Payment Card

Fubon Bank, an identity that reflects the commitment of providing customers with Value Banking Service - "Get More than... opportunity. Responsibilities: To complete customer’s instruction and/or request within an agreed timeframe and strictly...

Company: Fubon Bank
Posted Date: 28 Nov 2025

(Part-time) Customer Service Officer, Digital Banking, Data & Payment Card

Responsibilities: To complete customer’s instruction and/or request within an agreed timeframe and strictly in adhere... to all regulatory requirements and internal procedure (e.g., SOPs) Perform market research to identify trends, customer preferences...

Posted Date: 06 Dec 2025

Digital Service Officer

for the following vacancy: Digital Service Officer Responsibilities: Manage dotcom svc support part content satisfaction... with strong planning and organizing skills Good interpersonal and communication skills, customer service attitude and mindset Good...

Posted Date: 08 Dec 2025

Customer Service Officer (Premier Centre) - Hong Kong Business

as a Customer Service Officer (Premier Centre). Principal Responsibilities Provide quality customer service through accurate... for a Customer Service Officer role You'll achieve more at HSBC. HSBC is committed to building a culture where all employees...

Company: HSBC
Location: Central, Hong Kong
Posted Date: 10 Dec 2025

WeLab Bank - Customer Service Officer 客戶服務主任 (Investment)

其他臨時分配的職責 What is required and what we’re looking for Form 7 / DSE or above with 2 years of experience in customer service and call centre Strong customer...WeLab, a leading pan‑Asian fintech platform, operates two digital banks (WeLab Bank and Bank Saqu) as well as multiple...

Company: WeLab
Posted Date: 07 Dec 2025

Customer Service Officer, Multiple Openings

Start Your Career with Bowtie Customer Service Team Bowtie’s mission is to make insurance good again and our vision... include the following: Handle and resolve customer queries through digital channels (live chat, email, and WhatsApp...

Posted Date: 10 Oct 2025

Officer (Customer Service) - Member Solution #RCS

Ordinance (ORSO) enquiries through hotline, digital channels and in-person service Process transactions such as fund transfers... cases by liaising with internal teams and provide clients with updates Promote digital self-service tools and retirement...

Posted Date: 13 Dec 2025

Customer Service Officer (Contract/Perm) - Call Center #RCS

and investment options to clients. Resolve complex cases by coordinating with internal teams. Promote digital self-service tools... or finance, preferably in customer service. MPF Examination pass preferred. Relevant SFC license or HKSI Examination (Paper 1...

Posted Date: 12 Dec 2025

Operation Officer, Customer Communications

Job Description - Operation Officer, Customer Communications (250604) Operation Officer, Customer Communications... Categorize and prepare statistical analysis Support other customer service projects as needed Shift duties...

Posted Date: 08 Dec 2025

Multi-Channel Customer Communications Officer

A major international airport in Hong Kong is looking for an Operation Officer in Customer Communications. The role... involves responding to customer inquiries across various channels including phone and digital platforms. Candidates...

Posted Date: 07 Dec 2025

Treasures Service Executive - Digital Banking

involves welcoming customers, providing exceptional customer service, and encouraging digital banking usage. Applicants...A leading bank in Asia is seeking an Assistant Officer/Officer for their Treasures Service Executive team. The role...

Posted Date: 10 Dec 2025

Mortgage Service Officer / Senior Mortgage Service Officer - Hong Kong Business

as a Mortgage Service Officer / Senior Mortgage Service Officer. Principal Responsibilities Grow the Bank's mortgage lending... of responsibility and servicing mind-set to ensure efficient and quality customer service processes Holder of relevant insurance...

Company: HSBC
Location: Central, Hong Kong
Posted Date: 11 Dec 2025

Assistant Officer/ Officer, Treasures Service Executive, Treasures & Distribution, Consumer Ban[...]

Job Description - Assistant Officer/ Officer, Treasures Service Executive, Treasures & Distribution, Consumer Banking... Group (230000J3) Assistant Officer/ Officer, Treasures Service Executive, Treasures & Distribution, Consumer Banking Group...

Posted Date: 10 Dec 2025

Chief Information Officer (CIO) (Financial Services, Fintech & Innovation) - IC

Chief Information Officer (CIO) (Financial Services, Fintech & Innovation) - IC Client Description Well-known... navigate the way through digital changes Deliver Fintech & IT related services to the organization and responsible...

Posted Date: 10 Dec 2025

Customer Service, Assistant Manager - Financial Services

Our client is a well-established financial institution hiring a Hotline Customer Service professional... customer service standard Process transactions including fund transfers, withdrawals, and scheme consolidations Provide clear...

Posted Date: 19 Nov 2025

Senior Officer to Associate, Treasures Relationship Associate, Consumer Banking Group

top up opportunity Acquire new to bank Treasures customer from different channels As a Digital Ambassador for General... Banking services Provide superior service to customers in accordance with the Treasures Customer Interaction Model and the...

Company: DBS
Posted Date: 10 Dec 2025

Senior Officer to Associate, Treasures Relationship Associate, Consumer Banking Group

top up opportunity Acquire new to bank Treasures customer from different channels As a Digital Ambassador for General... Banking services Provide superior service to customers in accordance with the Treasures Customer Interaction Model and the...

Posted Date: 10 Dec 2025

SALES COORDINATOR/SALES EXECUTIVE/MARKETING OFFICER/SALES & MARKETING MANAGER/E-COMM MGR

Coordinator / Sales Administrator / Project Coordinator / Customer Service Officer / Customer Service Manager with Eyewear... Supplement / Frozen Foods / Snack / Wine / Luxury Foods / Customer Service Centre / Telecom Service / Bldg Materials / Public...

Posted Date: 04 Dec 2025
Salary: HKD15000 - 60000 per month

Chief Information Officer and University Librarian

; Proven effectiveness in managing and optimizing resources, business acumen, team-building skills and a customer-service...Chief Information Officer & University Librarian The University Founded in 1911, the University of Hong Kong...

Posted Date: 04 Dec 2025