Define and drive the Hotel Care BPO sourcing strategy Deep dive on Hotel Care under-performing areas and Drive transversal... OKRs, KPIs and quality scores for Hotel Care Challenge BPO and Expert teams on performance and plans for Hotel Care...
Define and drive the Hotel Care BPO sourcing strategy Deep dive on Hotel Care under-performing areas and Drive transversal... OKRs, KPIs and quality scores for Hotel Care Challenge BPO and Expert teams on performance and plans for Hotel Care...