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Keywords: Director of Customer Experience - Brand, Location: New York City, NY

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Director of Customer Experience - Brand

of Customer Experience... In this role, you will be responsible for leading and scaling the entire Customer Support operation... address issues. Evaluate and implement process adjustments to improve support operations and customer experience. Leading...

Posted Date: 18 Jul 2025

Director Lifestyle F&B Brands Experience & Strategy

experiences. You will report to the Senior Director, Lifestyle Brands Experience, Performance & Strategy and play an important... role in defining Hilton's Lifestyle F&B brand ethos, shaping guest-facing experience strategies, improving operational...

Company: Hilton
Location: New York City, NY
Posted Date: 22 Aug 2025
Salary: $110000 - 175000 per year

Director of Customer Operations – Fast Growing DTC Brand (Supplements)

per day), we’re hiring a Director of Customer Operations to lead and transform our CS organization into a world-class... department. Your Mission: Lead and evolve a 40+ person global customer service operation, transforming inconsistent...

Company: Rosabella
Location: New York City, NY
Posted Date: 31 Jul 2025

Director, Customer Experience

Description: Create is hiring a Customer Experience (CX) Director to champion our customers’ experiences and ensure... is for you. Key Responsibilities: Customer Experience Ownership: Serve as the champion for Create’s customers across DTC, retail...

Posted Date: 12 Aug 2025
Salary: $130000 - 150000 per year

Senior Employer Brand & Employee Experience Specialist

Director of Employer Brand & Employee Experience, you will be responsible for building initiatives that enhance employee... sounds like a place where you can thrive, we can't wait to meet you. Employer Brand & Employee Experience is a division...

Company: Braze
Location: New York City, NY
Posted Date: 21 Sep 2025

Director, Brand Marketing, Kristin Ess

Director of Brand Marketing to join the Kristin Ess team. This is an exciting opportunity to shape the future of a brand... to all consumers. The Role As Director of Brand Marketing, you will: Define strategies and build annual consumer and channel...

Company: Maesa
Location: New York City, NY
Posted Date: 28 Sep 2025

Director, Brand

Summary: We’re looking for a Director, Brand to lead and enhance the creation and distribution of content that helps... such as Partnerships, PR, BOTM Live or Events. About you… 7+ years of experience in brand marketing, creative direction, or social...

Posted Date: 27 Sep 2025
Salary: $140000 - 200000 per year

Sr. Art Director, Device Brand Studio

Description As a Sr. Art Director at Device Brand Studio, you will lead creative efforts and campaigns... across our device lineup, driving conceptual development and creative execution for major product launches and brand initiatives. You'll...

Company: Amazon
Location: New York City, NY
Posted Date: 24 Sep 2025

Director - Men's Brand Marketing

for driving brand awareness, customer engagement, and revenue growth for J.Crew's men's division through innovative marketing... objectives and brand positioning Lead the evolution of the men's brand narrative, ensuring consistency across all customer...

Company: J.Crew
Location: New York City, NY
Posted Date: 20 Sep 2025
Salary: $136000 - 170000 per year

Assistant Art Director - Brand and License - (Hybrid)

Director to join our Brand and License art department. The Assistant Art Director must have a solid grasp on the essentials... Executive Art Director. Responsibilities: Guide individuals to refine design concepts and maintain brand consistency...

Posted Date: 18 Sep 2025
Salary: $80000 - 84000 per year

Director of TikTok Shop - High Growth DTC Brand

/90 days). Subscription growth and customer LTV from TikTok Shop. What We Are Looking For: Experience managing... - with our main brand growing to 80 team members in less than 18 months from launch. We run like a professional sports team: every...

Company: MNY Ventures
Location: New York City, NY
Posted Date: 10 Sep 2025

Director / Vice President of Brand and Marketing

-focused industry. Strong strategic thinking and a track record of building successful brand campaigns. Experience building...Location: New York, NY Type: Hybrid Reports to: President, HealthyBaby Role Overview As the Director / Vice...

Company: healthybaby
Location: New York City, NY
Posted Date: 07 Sep 2025
Salary: $180000 - 200000 per year

Commercial Brand Director, McKnight's

Exhibit Your Leadership as Commercial Brand Director for McKnight's! Are you a visionary leader with a passion... and experienced Commercial Brand Director to champion the McKnight's brand, the leading resource for the senior care industry...

Posted Date: 28 Aug 2025
Salary: $175000 - 200000 per year

Senior Director, Public Relations - Gap Brand

Brand is looking for a visionary Senior Director, Public Relations to lead our Public Relations team. This leader... will be a magnet of innovative ideas and will be responsible for creating Gap Brand ambassadors across customer audiences, leading PR...

Company: Gap
Location: New York City, NY
Posted Date: 22 Aug 2025

Director of Brand Marketing

Summary The Director of Brand Marketing lives and breathes our brand and our consumer and is a critical member of the... to synchroniz brand efforts with performance marketing efforts. Requirements 8-10 years of experience in brand marketing...

Company: Chobani
Location: New York City, NY
Posted Date: 01 Aug 2025

Director, Strategic Brand Partnerships

. What's so interesting about this role? We're seeking a Director, Strategic Brand Partnerships to lead and scale Grindr's premium... will manage and mentor a team of Brand Sales Executives, driving a consultative sales approach that delivers high-impact, high...

Company: Grindr
Location: New York City, NY
Posted Date: 19 Jul 2025

Director, Brand Strategy - Private Brands

are part of what makes this such a special place to work. Job Overview The Director, Brand Strategy Private Brands..., including private brand and merchant teams Skills You Will Need Customer Champion: Ability to deeply understand consumer...

Company: Macy's
Location: New York City, NY
Posted Date: 16 Jul 2025

Executive Director Digital Brand

. Collaborate cross-functionally with Demand Planning, Brand Marketing, IT, Operations, Creative, Finance, and Customer Experience... of experience in eCommerce, with at least 5 years in a senior leadership role within a DTC brand (beauty or consumer goods preferred...

Company: Orveon
Location: New York City, NY
Posted Date: 28 Sep 2025

Employee Experience Editor, Executive Director

digital employee experience (EX). As an Executive Director - Employee Experience Editor within Firmwide and Internal... our employees with a variety of high-quality content types that align with our brand values and our diverse employee base...

Company: JPMorgan Chase
Location: New York City, NY
Posted Date: 04 Oct 2025

Executive Director, Head of Experience Design (UX) & Digital Strategy, Firmwide Marketing

which accelerates growth, enhances customer experience and strengthens our brand, and will then define a roadmap to bring that vision... audiences globally. Within this team, we are seeking an Executive Director, Head of Experience Design (UX) & Digital Strategy...

Company: Morgan Stanley
Location: New York City, NY
Posted Date: 27 Sep 2025