Job Category: Operations Job Description: Train Client and EXL specific training curriculum; Coach and mentor... trainees that are struggling towards improvement; Manage the training class from a EXL disciplinary expectation, absence...
. 3. Customer Interaction & Service Recovery Handle escalated customer dissatisfaction cases by making outbound calls... service recovery by ensuring customers feel heard, respected, and valued. 4. Quality Monitoring & Calibration Conduct...
, optimizing, and transforming large-scale travel contact centre operations. This role ensures operational excellence, service... geographies, ensuring consistent service delivery and seamless customer experience. Ensure achievement of all SLAs and KPIs...
will be responsible for leading Transitions anywhere from across the EXL global footprint. The resource should have an in depth knowledge... feasibility. The job will involve extensive interaction with business users, senior management and IT personnel of EXL. To lead...
teams (Operations, Customer Service, Product, etc.) to recommend and implement data-driven solutions.Design and execute data... and stakeholder management abilities.Experience with Python/R for data analysis is a plus. About the Team: EXL is the indispensable...
environment. About Us: EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company... growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations...
process. Good knowledge of accounting and MS-Office. About Us: EXL (NASDAQ: EXLS) is a leading data analytics..., drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep...
About the Team: EXL is the indispensable partner for leading businesses in data-led industries such as insurance... value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL...
Job Description:EXL Decision Analytics ; ;EXL (NASDAQ:EXLS) is a leading operations management and analytics company...-driven insights, increase customer satisfaction, and manage risk and compliance. EXL serves the insurance, healthcare...
major or equivalent 0 - 1 Year About Us: EXL (NASDAQ: EXLS) is a leading data analytics and digital operations... outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform...
of experience in risk analytics or data analysis. About Us: EXL (NASDAQ: EXLS) is a leading data analytics and digital... better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge...
). Qualifications: Bachelors' About Us: EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions... and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations...
with reasonable working hours.Compensation aligned with market standards. ; About the Team: EXL is the indispensable partner... that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic...
About the Team: EXL is the indispensable partner for leading businesses in data-led industries such as insurance... value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL...
. Qualifications: Snowflake, SQL, Python, Power BI, SAS(for legacy migration) About Us: EXL (NASDAQ: EXLS) is a leading data... business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics...
including one year in EXL Minimum appraisal rating of 3.5 in the appraisal cycle Should not have received a PIP in the last...
environment. About Us: EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company... growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations...
About Us: EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using... a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL...
, good to have: SQL/SAS. About the Team: EXL is the indispensable partner for leading businesses in data-led industries... value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL...
leadership and new ways of working with your clients as a source of EXL expertise.Be accountable for the design and delivery...