infrastructure, ensuring optimal performance and security in accordance with EXL guidelines. Coordinate with other technology teams.... Additionally, manage upgrade and migration projects to align with EXL security policies. Understanding, adoption, and adherence...
Job Category: Operations Job Description: Position: Customer Service Executive Experience: 1-3 Years in Corporate... Travel / Business Travel Support (Email & Voice) Job Summary: We are looking for an experienced Customer Service Executive...
Job Category: Customer Service Job Description: Key Responsibilities: Handle calls and emails from corporate.... Stay updated with industry trends, airline policies, and travel regulations. About Us: EXL (NASDAQ: EXLS) is a leading...
Job Category: Operations Job Description: Train Client and EXL specific training curriculum; Coach and mentor... trainees that are struggling towards improvement; Manage the training class from a EXL disciplinary expectation, absence...
Management teams to optimize service delivery Handle escalations with a solution-oriented approach Prepare performance reports...
, optimizing, and transforming large-scale travel contact centre operations. This role ensures operational excellence, service... geographies, ensuring consistent service delivery and seamless customer experience. Ensure achievement of all SLAs and KPIs...
, and transforming large-scale travel contact centre operations. This role ensures operational excellence, service quality... consistent service delivery and seamless customer experience. Ensure achievement of all SLAs and KPIs, including AHT, FCR...
Job Category: Digital Operations - Contact Center Job Description: EXL is seeking an experienced Transformation... Insights' team of EXL's Emerging Business Unit (EBU) which is an amalgamation of Utilities, Travel, Banking and Retail...
.com for more information about EXL Analytics.HomeEXL Service is a global analytics and digital solutions company serving industries including..., increase customer satisfaction, and manage risk and compliance. EXL serves the insurance, healthcare, banking and financial...
teams (Operations, Customer Service, Product, etc.) to recommend and implement data-driven solutions.Design and execute data... and stakeholder management abilities.Experience with Python/R for data analysis is a plus. About the Team: EXL is the indispensable...
Job Category: Customer Service Job Description: Must have working knowledge on GDS (any) Must have knowledge... and change ready in a dynamic work environment. Responsibilities: NA Qualifications: NA About Us: EXL (NASDAQ: EXLS...
environment. About Us: EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company... growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations...
About Us: EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using... a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL...
Governance or Independent Validation Units preferred. ; About the Team: EXL is the indispensable partner for leading businesses... your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over...
-management abilities. About Us: EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company... growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations...
, good to have: SQL/SAS. About the Team: EXL is the indispensable partner for leading businesses in data-led industries... value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL...
and interpersonal abilities, with experience working in consultancy and client-facing roles About Us: EXL (NASDAQ: EXLS... to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data...
leadership and new ways of working with your clients as a source of EXL expertise.Be accountable for the design and delivery...
. Qualifications: Higher Education Diploma with 0 - 2 years of relevant experience About Us: EXL (NASDAQ: EXLS) is a leading data... business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics...
: Graduate Commerce 0-2 years of experience About Us: EXL (NASDAQ: EXLS) is a leading data analytics and digital operations... outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform...