reports. Customer Service: Provide timely and accurate support to all stakeholders. Qualifications: Graduate... communication and interpersonal skills About the Team: EXL is the indispensable partner for leading businesses in data-led...
continuous improvements in quality and consistency with standards of service. At all times, executives will be aware of the... commitment to service and the application of the Company's core values and beliefs. Operate and maintain customer related...
Job Category: Customer Service Job Description: * Manages premium & billing cases, including indexing payments... customer service to internal/external stakeholders, recognizes what needs to be done to meet customer needs and demonstrates...
(Service level Agreement)/KSFs (Key Success Factors) Prepare reports of the accounts assigned to the team. Preparing business... and takes ownership for accomplishing them. Effectively balances quality, customer service and productivity standards. Make...
Job Category: Customer Service Job Description: NA Responsibilities: NA Qualifications...: NA About Us: EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using...
implementations are meeting or exceeding client and EXL expectations. This will entail periodic review of Transitions (jointly..., developing Transitions and implementation solution, providing inputs to effectively price service provision. Op-ID & DD...
implementations are meeting or exceeding client and EXL expectations. This will entail periodic review of Transitions (jointly..., developing Transitions and implementation solution, providing inputs to effectively price service provision. Op-ID & DD...
Job Category: Healthcare Customer service Job Description: Perform outbound calls to insurance companies... requirements Ability to work independently and collaboratively within a team About Us: EXL (NASDAQ: EXLS) is a leading data...
Job Category: Healthcare Customer service Job Description: Perform outbound calls to insurance companies... requirements Ability to work independently and collaboratively within a team About Us: EXL (NASDAQ: EXLS) is a leading data...
and timely resolution of Customer concerns. ;Achieving key targets for the process in line with the SLA (Service level Agreement... them.Effectively balances quality, customer service and productivity standards.Make calls to the customer for collection...
Job Category: Healthcare Customer service Job Description: PROFESSIONAL: Recognize and respect cultural diversity... in-service education. Maintain proper observation and adherence to company policies and procedures. Responsibilities...
Job Category: Healthcare Customer service Job Description: Perform outbound calls to insurance companies... requirements Ability to work independently and collaboratively within a team About Us: EXL (NASDAQ: EXLS) is a leading data...
reports from various sources: Monitor and maintain service levels and key metrics in real-time. Create, adjust, and manage... agent schedules to optimize coverage. Make real-time staffing adjustments to meet service level goals. Generate...
revenue goals. Audit Life Cycle Management: Collaborate across functions to ensure effective service delivery throughout the.... Service Delivery Excellence & Operational Efficiency Conduct continuous 360-degree reviews of service delivery and identify...
management across all processes and sub processes in scope. Champion customer service to ensure that compliance is integrated..., drive POC (Proof of Concept), manage un-certainty & define success parameters Exceptionally good understanding of EXL...
revenue goals. Audit Life Cycle Management: Collaborate across functions to ensure effective service delivery throughout the.... Service Delivery Excellence & Operational Efficiency Conduct continuous 360-degree reviews of service delivery and identify...
staff members, ensuring high levels of engagements and productivity. Monitor and ensure excellent client service... performance. Provide insights to senior management and suggest improvement areas based on data analysis. Ensure service delivery...
staff members, ensuring high levels of engagements and productivity. Monitor and ensure excellent client service... performance. Provide insights to senior management and suggest improvement areas based on data analysis. Ensure service delivery...
Job Category: Digital Operations Job Description: Customer service representatives are primarily responsible...: Graduate. 0-2 year of experience About Us: EXL (NASDAQ: EXLS) is a leading data analytics and digital operations...
Job Category: Customer Service Job Description: Must knowledge of the UK insurance industry ( London Market... missing information (as necessary) Responsibilities: Training and Qualifications: Bachelor degree About Us: EXL...