under less supervision. Permanent work-on-site. About Us: EXL (NASDAQ: EXLS) is a leading data analytics and digital operations... outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform...
information About Us: EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner... with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world...
and verbal communication skills and the ability to use the MS Apps (excel, power BI,etc..) About Us: EXL (NASDAQ: EXLS... to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data...
Candidates Active PRC - RN License With at least 2 years Hospital or Bedside Experience About Us: EXL (NASDAQ: EXLS... to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data...
and concepts. Effective communication, telephonic and organization skills. About Us: EXL (NASDAQ: EXLS) is a leading data... business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics...
About Us: EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using... a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL...
but not required) Eligibility Criteria: Candidates must have minimum one year tenure in EXL and in the current role Should not be on PDP...
to A2 band regular employees of EXL. Must have no active disciplinary actions. Must have maintained at least 95...
and discretion. Qualifications: Excellent communication, interpersonal, customer service skills. 2 - 5 Years...
understanding of customer service and process excellence Proficiency in MS Office (Excel, PowerPoint, Word)...
on a regular basis. Conduct agent interviews to gauge customer service orientation and communication skills trainability...
with Service Level Agreements (SLAs). Your responsibilities include upholding transaction quality within predefined parameters... and Reasoning Skills Customer Service focus and telephone etiquette Ability to multi task, prioritize and manage daily work...
performance in real time to ensure service level (SL), occupancy, shrinkage, and productivity targets are consistently... Monitoring & Queue Management Monitor call/chat/email queues, agent availability, and service level performance in real time...
performance in real time to ensure service level (SL), occupancy, shrinkage, and productivity targets are consistently... Monitoring & Queue Management Monitor call/chat/email queues, agent availability, and service level performance in real time...
for production, quality, and time service. Manage review inventory so that turnaround time SLA�s are met. Perform quality reviews...
performance in real time to ensure service level (SL), occupancy, shrinkage, and productivity targets are consistently... Monitoring & Queue Management Monitor call/chat/email queues, agent availability, and service level performance in real time...
performance in real time to ensure service level (SL), occupancy, shrinkage, and productivity targets are consistently...
performance in real time to ensure service level (SL), occupancy, shrinkage, and productivity targets are consistently... such as outages, unusual call patterns, or staffing shortages. Provide guidance to Operations during peak periods or service...
-to-date for any business requirement. Responsible for identifying, implementing and review of service improvement initiatives. Drive... productivity improvements as per plan and control cost of operation. Lead Technology Service delivery Reviews on SLA adherence...
with Service Level Agreements (SLAs). Your responsibilities include upholding transaction quality within predefined parameters... Adaptability Listening and comprehension skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette...