services to the organization and ensuring an appropriate level of service is delivered. What You Will Do: Serve as the..., and resolve common hardware, software, and network issues. Accurately log, prioritize, and manage incidents and service requests...
services to the organization and ensuring an appropriate level of service is delivered What You Will Do: Serve as the... and service requests in ServiceNow. Escalate unresolved issues to Tier 2/3 support teams. Support Windows and macOS devices...