Job Title: Service Desk - Escalations Engineer About the Client: A U.S.–based managed IT services and technology...
, to produce predictable results that fuel the exceptional customer experience. The Genesys Cloud Lead Engineer is responsible... for overseeing the ticket activity of support and taking a leadership role when it comes to escalations. Providing client assistance...
our services through global simplicity with trusted transparency. POSITION OVERVIEW: The Senior AV Solutions Engineer is a senior..., and handover packages. Lead troubleshooting of escalations, software issues, and complex technical challenges. Manage tasks...
Broadridge Financial Solutions is seeking an Infrastructure Operations Engineer (DELL Storage Focus) to join our global... maintenance to maintain a secure and stable storage environment. Partner with vendors and internal teams for escalations...
Position Overview We’re looking for an Applications Support Engineer to join our team! As a key member of the... Applications Support Team, the Applications Support Engineer will be responsible for monitoring and maintaining an organization...
Broadridge Financial Solutions is seeking an Infrastructure Operations Engineer (DELL Storage Focus) to join our global... for escalations, technical troubleshooting, and performance optimization. Support incident management and change control processes...
About the Role As an L2 M365 Support Engineer, you will serve as the escalation point internal IT Helpdesk, delivering... Support escalations for user, group, and role management. Resolve authentication and authorization issues (SSO, MFA...
available in more than 100 cloud marketplaces. To learn more, visit www.avepoint.com. About The Role As an M365 L2 Support Engineer... to Microsoft. Microsoft Entra ID Support escalations for user, group, and role management. Resolve authentication and authorization...
/ Gitops Engineer to our Information Systems (IS) team. This role is an opportunity for an 'automation-first' technologist... & Gitops engineer you'll be in a unique position to drive operations automation to the next level, both in our own private...
. What will you contribute Reporting to the Customer Support Manager , the Expert Technical Engineer is the key interface between Finastra..., responsible for handling and resolving the raised issues in the shortest time possible. The Expert Technical Engineer also uses...
Center (NOC) Engineer, you will handle complex network issues, lead technical projects, and provide expertise in network... and security. Your responsibilities include: Escalation Resolution: Resolve Tier 2 escalations, ensuring timely and effective...
the global collaboration environment across all regions. The Collaboration Engineer is responsible for the strategy.... WHAT YOU'LL DO: The Collaboration Engineer is a key member of the Global Technology Services (GTS) team. The Engineer reports...
🔐 Cyber Security Engineer Work setup: (Hybrid) Employment Type: Full-time, Permanent Schedule: M-F About the... Role We are seeking a Cyber Security Engineer to support customers with their cyber security, cloud, and identity...
our services through global simplicity with trusted transparency. POSITION OVERVIEW: The AV Solutions Engineer is responsible..., and overall large projects working in conjunction with our real estate and technology teams. In addition, the engineer...
by Global Fintech Awards About This Role We are seeking a skilled and customer-oriented Application Support Engineer (L2... Engineer) to join our fast-paced Fintech company specializing in cutting-edge trading technologies. In this role...
. Innovation starts here, everyone's ideas are valued, visionaries welcomed! What You Will Do The Pre Sales Systems Engineer.... By aligning customer needs with Forescout's capabilities, the Pre Sales Systems Engineer plays a critical role in enabling sales...
Engineer (ASE) position at Forescout Technologies offers the opportunity to assist customers with technical issues to ensure..., and escalations within guidelines with minimal direction from Support Services Leadership. Routinely act independently...
in APAC ActiveProspect is seeking a Support Engineer to join our small, but growing Support team. This is both an individual... score of 95% or higher Collaborate with Client Success Managers to mitigate client escalations Actively review and create...
Overview: Currently looking for a Junior Support Engineer to assist B2B clients who buy VoIP termination/origination..., no escalations. Sometimes you double as front-line CSR. At other times you are assisting with the new install, together...
Center (NOC) Engineer, you will handle complex network issues, lead technical projects, and provide expertise in network... and security. Your responsibilities include: Escalation Resolution: Resolve Tier 2 escalations, ensuring timely and effective...