Malaysia and spoken English. Good multitasking ability. Basic computer knowledge: MS Office, MS Outlook and Internet Explorer... access issues). Create and manage support tickets with proper categorization and urgency. Escalate non-resolvable issues...
. Skill Requirements: Must be fluent in written and spoken in Bahasa Malaysia and spoken English. Good multitasking ability...Job Description The Role: As a Remote L2 Support, you will handle functional escalations from the L1 team & users...