, teaches and develops all frontline team members to ensure excellent member service. The Front End Lead teaches, develops....* *Eligibility requirements vary by position. Job Summary Oversees the frontline in the absence of the Front End Manager. Coaches...
manner; and consistently follow up on guest complaints and requests until full resolution. • Audit Front Desk work regularly.... Team Leadership & Development • Provide real-time coaching, counseling, guidance, and feedback to the Front Office team...