Manager, the incumbent will be working at our 24-hour Customer Service Centre and responsible for the following duties...: Provide professional and efficient customer service support, including handling incoming calls and enquiries from customers...
by the superior Requirements: Secondary school graduate or above Experience in Customer Services / Call Centre...Responsibilities: Provide phone banking services to customers including the handling of inbound or outbound call...
financial, non-financial and customer experience & risk management targets set out in the scorecard by maximizing business... as other departments in the Bank. Acquire all segment NTB clients through branch network, call programs, outreaching channels...