on the team Functional Consultant - Genesys Location: Hatfield Join a dynamic and customer-focused team at the... forefront of delivering exceptional cloud-based contact center solutions. As a Functional Consultant for Genesys Cloud, you'll...
integration of cloud-based customer and CCaaS platforms (for example Microsoft Dynamics Contact Centre, Amazon Connect, Genesys... and strategic direction across CCaaS and AI-enabled customer platforms As a Customer Experience & Contact Platform Consultant...
implementation and long-term customer value. How will you make an impact? Technical Review and document functional and non...-functional requirements. Contribute to Statements of Work and validate Solution Design Documents from Pre-Sales. Ensure...