will include: Technical Expertise: Having good experience of developing IVR voice/digital flow/bot flows using Genesys Cloud.... Utilizing your hands-on experience with the Genesys Cloud application interface to troubleshoot issues effectively. Identifying...
Title: Genesys Cloud CX Engineer Location: Bangalore Exp: Minimum 5 year(s) of experience Job Description: Roles...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
in to the Genesys Phone lines and be available for 8 hrs. Considering 1 hr break in the 9hrs login. Your skills...
experience. Experience hiring for contact center technologies like Genesys, Avaya, NICE, Five9, and other cloud-based...
in contact center environments (e.g., Genesys, Avaya, Cisco, etc.) We offer: Culture of Relentless Performance...
in contact center environments (e.g., Genesys, Avaya, Cisco, etc.). We offer: Culture of Relentless Performance...
project exposure. Possessing desirable certifications such as CCNA/CCNP/CCIE, TOGAF, ITIL, eTOM, Genesys GCP, ONF, AWS...
suites such as Genesys, BSI or Salesforce, enhancing customer interactions across email, voice, and chat. Trusted by leading...
capabilities through cloud-native platforms (Amazon Connect, Genesys, NICE, Five9), conversational AI, and CX analytics. Act... Connect, Genesys Cloud CX, NICE CXone, Five9) and integrations with CRM systems. Skills & Competencies Agile delivery...
in Switzerland, our company embeds cutting-edge AI into popular software suites such as Genesys, BSI or Salesforce, enhancing...
transformation projects using Genesys, Avaya, Amazon Connect, Google CCAI, Azure Cognitive Services, AWS Lex, Kore.ai, Yellow... Centre Platforms · Genesys, Avaya, Amazon Connect, Google CCAI 2. Conversational AI & Bots · Voice Bots, Chatbots...
embeds cutting-edge AI into popular software suites such as Genesys, BSI or Salesforce, enhancing customer interactions...
. Headquartered in Switzerland, our company embeds cutting-edge AI into popular software suites such as Genesys, BSI or Salesforce...
Voice/Chat, Qfiniti, SingleCTI, Genesys, etc. This team front ends all contact center issues reported by agents... Center Infrastructure and applications like Genesys, Avaya, ICM, Coral, Verint, Qfiniti, Affiniti, etc., Exposure to skill...
suites such as Genesys, BSI or Salesforce, enhancing customer interactions across email, voice, and chat. Trusted by leading...
. Headquartered in Switzerland, our company embeds cutting-edge AI into popular software suites such as Genesys, BSI or Salesforce...
suites such as Genesys, BSI or Salesforce, enhancing customer interactions across email, voice, and chat. Trusted by leading...
. - Technical understanding of various Platform architecture and product features Genesys, SFDC, ServiceNow etc - Current...