Overview We are seeking an experienced and innovative Genesys Architect to design, develop, and maintain IVR (Interactive... expertise in Genesys or similar Contact Center platforms, with a strong focus on architecture, integration, and backend...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
locations- Bogota (Adaptable)- time type- Full time- posted on- Posted Today- job requisition id- JR108841 - Genesys... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
locations- Bogota (Adaptable)- time type- Full time- posted on- Posted Today- job requisition id- JR109029 - Genesys... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
, Cisco ICM, and Genesys HP, MCSE, or MCP certifications Demonstrated ability to resolve conflicts effectively Capacity...
of other platforms (Genesys, Cisco, Avaya, Twilio, etc.) - Experience with WorkForce Management solutions - Experience working...
enabling technologies, including Salesforce (SFDC), Genesys, and J&J Customer Connect, ensuring global template integrity..., deployment and governance for CS platforms (SFDC, JJCC, Genesys etc) ensuring global template integrity and alignment with the CS...
: Enterprise applications (e.g. Avaya, Siebel, Genesys, Siebel, SAP); EAI tools (e.g. WebMethods, TIBCO); reporting/business...
, SMS, Chatbots) and outbound dialer systems such as CXContact. Hands-on experience with Genesys on-premise platforms... Certifications: Cisco Certified Network Associate ( CCNA) or higher Cisco Certified Specialist – Contact Center Genesys...
para call center o estudios y/o experiencia desarrollados en esta área del conocimiento - Deseable manejo del programa Genesys...
center o estudios yo experiencia desarrollados en esta área del conocimiento Deseable manejo del programa Genesys...