Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
dashboards, Genesys contact center data, Microsoft Dynamics CRM, and workforce management systems, ensuring accuracy... with CDC standards and federal guidelines. Tools & Technologies: - SKPI - Performance metrics and KPI tracking - Genesys...
dashboards, Genesys contact center data, Microsoft Dynamics CRM, and workforce management systems, ensuring accuracy... with CDC standards and federal guidelines. Tools & Technologies: - SKPI - Performance metrics and KPI tracking - Genesys...
phone lines. Systems include, but are not limited to, Netx360, Salesforce, and Genesys. Serve as a subject matter expert...
. Systems include, but are not limited to, Netx360, Salesforce, and Genesys. Serve as a subject matter expert on a variety...