Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
, Dynamics 365, AWS Connect, Genesys, Verint, Case Management including native AI capability Outstanding communication-able...
, or comparable systems) and customer-experience technologies, including Genesys Cloud CX. - Familiarity with digital-experience...
systems) and customer-experience technologies, including Genesys Cloud CX. - Familiarity with digital-experience solutions...
systems) and customer-experience technologies, including Genesys Cloud CX. - Familiarity with digital-experience solutions...
, Dynamics 365, AWS Connect, Genesys, Verint, Case Management including native AI capability Outstanding communication-able...
, or comparable systems) and customer-experience technologies, including Genesys Cloud CX. - Familiarity with digital-experience...
experience with SDLC, Agile, and iterative deployment practices. Expertise in Contact Center technologies (e.g., Genesys, NICE...
, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale projects, providing expert technical... guidance, and mentoring engineering teams. The ideal candidate will have deep expertise in Genesys Cloud architecture...
, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale projects, providing expert technical... guidance, and mentoring engineering teams. The ideal candidate will have deep expertise in Genesys Cloud architecture...
phone lines. Systems include, but are not limited to, Netx360, Salesforce, and Genesys. Serve as a subject matter expert...
. Systems include, but are not limited to, Netx360, Salesforce, and Genesys. Serve as a subject matter expert on a variety...