Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
platforms (e.g., Salesforce, NICE, Genesys) is considered an asset What You Bring to the Team Strong analytical and problem...
platforms (e.g., Salesforce, NICE, Genesys) is considered an asset What You Bring to the Team Strong analytical and problem...
QA Test Analyst to support the implementation of the Genesys Cloud CX Contact Centre as a Service (CCaaS) solution..., regression, integration, and UI testing across Genesys Cloud CX and Verint platforms. Support User Acceptance Testing (UAT...
Senior Test Analyst to support the implementation of the Genesys Cloud CX Contact Centre as a Service (CCaaS) solution... across Genesys Cloud CX and Verint platforms. Support User Acceptance Testing (UAT) coordination and resolution of reported issues...
QA Test Analyst to support the implementation of the Genesys Cloud CX Contact Centre as a Service (CCaaS) solution..., regression, integration, and UI testing across Genesys Cloud CX and Verint platforms. Support User Acceptance Testing (UAT...
Senior Test Analyst to support the implementation of the Genesys Cloud CX Contact Centre as a Service (CCaaS) solution... across Genesys Cloud CX and Verint platforms. Support User Acceptance Testing (UAT) coordination and resolution of reported issues...
-oriented QA Test Analyst with 5+ years of QA experience to support the implementation of the Genesys Cloud CX Contact Centre...) testing across Genesys Cloud CX and Verint platforms. Support User Acceptance Testing (UAT) coordination and resolution...
-oriented Senior Test Analyst with 7+ years of QA experience to support the implementation of the Genesys Cloud CX Contact..., and user interface (UI) testing across Genesys Cloud CX and Verint platforms. Support User Acceptance Testing (UAT...
’s degree in Computer Science, Information Technology, or a related field, or equivalent experience Knowledge of the Genesys... Cloud platform. Knowledge of contact centre solutions or product suites from vendors such as Genesys, NICE, AWS...
reasoning Configure Web applications with Avaya/Genesys Telecom solution using Pega Call CTI (Computer Telephony Integration...
/Genesys Telecom solutions using PegaCall CTI software Ability to provide innovative solutions to complex business needs...
reasoning Configure Web applications with Avaya/Genesys Telecom solution using Pega Call CTI (Computer Telephony Integration...
works (Telecom, SBC, Genesys) in Contact Centre environment individually and as a whole What’s in it for you? We thrive...
to help them understand it. Not required but an asset - experience with Genesys phone systems, Creatio CRM, multi-channel...
) into vision and direction for the GCC. This role will help drive the adoption of the current toolset, Genesys Cloud CX..., or related Preferred: Genesys Cloud CX experience preferred, but other CCaaS solution experience considered SAFe Agile...
) into vision and direction for the GCC. This role will help drive the adoption of the current toolset, Genesys Cloud CX..., or related Preferred: Genesys Cloud CX experience preferred, but other CCaaS solution experience considered SAFe Agile...
solutions. Competitive Strategy: Maintain expert-level knowledge of the CCaaS competitive landscape (e.g., Genesys, NICE CXone... and vendor certifications such as Microsoft, Cisco or Genesys Footer Avaya is an Equal Opportunity employer...
General awareness of how each component (Telecom, SBC, Genesys) in Contact Centre environment works individually...