We're looking for an experienced *Genesys Cloud CX Specialist* (5–7 years) with strong *vendor or system integrator... end-to-end *Genesys Cloud CX architectures* (voice, digital, AI) - Building enterprise-grade *IVR flows* using Architect...
Department: Data, Insights & AI Products & Platforms Location: Egypt (Cairo). Unified Voice Services Engineer... Genesys PureCloud Contact Center application, including call routing, call flows, call queues, IVR, call recording, campaigns...
, and enterprises, and we partner with IBM, Groq, Genesys, and ELM. What You'll Work On You'll build and ship features... interfaces Integrate with third-party platforms including WhatsApp Business API, Genesys contact center, IBM Watson STT/TTS...