Job Title: Genesys Lead Location : WIlmington, DE / NY / NJ / Plano, TX / Chicago, IL / Columbus, OH / - Onsite... JOB Description: Job Duties: Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on priority and work...
in Genesys Voice(Inbound/Outbound), Email & Chat based on priority and work to towards resolution Install and upgrade Genesys... components in production environment Good Hands-on experience with Genesys Config/Management layers, Routing layer, GVP, SIP...
should be able to implement strategic goals established by leadership; lead, develop, collaborate, and advance the applied... and responsible use of AI, ML and data science solutions throughout the enterprise. The IT Architect will serve in a lead technical...