on strategies to improve the guest experience. Control monthly guest gratuities cost. Monitor the entire VIP experience... event spaces. Wellness will also be an integral part of the resort experience, with a vast wellness and recreation village...
requirements for a Mandarin Guest Relations Officer (Native) to work with our Rooms team at the finest 5-star luxury resort in Bali..., area and venues and promote services Anticipate guest needs and build rapport with customers Offer assistance...
messages) Address customer complaints and escalate to Guest Relations Manager when needed Ensure compliance with health... service menus, area descriptions) Provide information about amenities, area and venues and promote services Anticipate guest...
experience that our hotel is known for. We are looking for a Guest Relations Officer who is fluent in Mandarin to ensure..., taking messages) Address customer complaints and escalate to Guest Relations Manager when needed Ensure compliance...
, taking messages) Address customer complaints and escalate to Guest Relations Manager when needed Ensure compliance... in a guest relations or similar role, preferably in luxury hospitality Experience in operating hotel management software...
. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every... alike. The Safety & Security Manager is responsible for all security, fire prevention and safety issues, maintaining good...
International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. Hygiene Manager...: Bachelor’s degree in food safety, Hospitality Management, Environmental Health, or a related field. 3+ years of experience...
, behaviours, skills, and values that follow: Hospitality: We are passionate about delivering exceptional guest experience.... From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every...
and skills include: Relevant sales experience is an asset Ability to focus attention on guest needs, remaining calm... and for the planet. Hospitality is a work of heart, Join us and become a Heartist®. Job Description Sales Manager Through...
and skills include: Relevant sales experience is an asset Ability to focus attention on guest needs, remaining calm... and for the planet. Hospitality is a work of heart, Join us and become a Heartist®. Job Description Sales Manager Through...
's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Outlet Manager... or restaurant management. Minimum 2 years work experience as Outlet Manager, Restaurant and bar Manager or Assistant Manager...
Marketing and Communication experience is an asset Ability to focus attention on guest needs, remaining calm and courteous... where life beats faster. Job Description Assistant Marketing and Communication Manager Through your passion and motivation...
sales, costs, productivity, and guest satisfaction. Coordinate closely with Head Chef, Bar Manager, Marketing, and Finance...’s Degree in Hospitality, Business Management, or related field. At least 3–5 years of experience as an Operational Manager...
Marketing and Communication experience is an asset Ability to focus attention on guest needs, remaining calm and courteous... where life beats faster. Job Description Assistant Marketing and Communication Manager Through your passion and motivation...
distinct hotels in our portfolio. If you understand the luxury levers that will help, bring to life a unique guest experience... team performance Guest Experience Monitors competitor's activities and assists in marketing intelligence Refers sales...
. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every... alike. The Front Office Manager is concerned with the strategic management of the Front Office department following Hilton...
as Duty Manager or Guest Services Manager in a hotel. Excellent communication and customer relations skills.... Grand Club Manager is responsible to contribute to the smooth and efficient running of the Grand Club / Executive Lounge...
Front Desk at the hotel. Qualifications: Minimum 2 years work experience as Duty Manager / Front Office Assitant... International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Front Office...
efficiently and that guest experiences meet brand standards. The Duty Manager handles guest concerns, supports the operational... Manager on Duty and oversee hotel operations during shifts Handle and resolve guest complaints and feedback...
Departmental Operations Manual. · To respond to the results of guest satisfaction surveys and ensure the relevant changes... are implemented. · To be fully aware of all activity within the Hotel on a day to day basis. · To assist the Manager...