Description : Supervise and support the daily operations of the front desk, bell services, and other guest service... functions. Ensure exceptional service is provided during check-in, check-out, and throughout the guest stay. Lead, train...
Attendant, and Food Runners. Focus on exceptional customer service by ensuring proper training, identifying gaps in knowledge... development initiatives through ongoing training, mentorship, coaching, and succession planning. Analyze guest feedback...
development. Oversee daily floor set up for hourly teams and ensure all service areas (bars, carts, etc.) are prepared... to standard. Lead ongoing product and service knowledge reinforcement during pre-shifts. Participate in menu creation...