JOB DESCRIPTION A Guest Services Manager is responsible for managing the Guest Services operations in the hotel...'s continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As Guest Services...
, and complete audit procedures, as required Ensure that the Guest Service Manager is kept fully aware of any relevant feedback...A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience...
budgets for Front Office, Raffles Service (PBX) and Business Center Develops, implements and maintains new incentives... of the hotel through involvement in recruitment, hiring, training & motivation of Front Office colleagues. Controls...
are handled in accordance with company brand standards Keep the Front Office Manager and relevant departments informed of Guest... to hotel policies Attend training sessions and assist with team development when required Provide support to Front Office...