with seamless, fun, cool and smart interactions. Job Description The Guest Services Supervisor will supervise the Front Desk... technical knowledge of Heart of House and Guest Services Operations Knowledge in supervisory functions like staff rostering...
About Us CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across ...
Provide guidance and training to ticketing casual staff Attempt to resolve incidents or record and escalate to the Supervisor...
to customers in a prompt, friendly and courteous manner. Perform any other duties as assigned by the immediate supervisor...
and measurement of guest and internal department requests such as ad-hoc breakdown consistent with the company’s core service... Manage and carry out hotel guest rooms and corridor maintenance program for all finishes, fit-outs, and furniture. Advocate...
and measurement of guest services within assigned department(s), consistent with the company’s core service standards and brand... manpower, materials, tools and equipment, special services required for the job Direct and allocate work to the technicians...
and accurately Manage the delivery and measurement of guest services within assigned department(s), consistent with the company... and measurement of guest and internal department requests such as ad-hoc breakdown and ensuring Maximo job chit are closed promptly...
to handle customer requests tactfully, including offering alternative solutions to customers when services requested... as assigned by the immediate supervisor / manager and head of department. Departmental Functions Provide copying, printing...
communication internally to ensure the overall operations of the Guest Services Team runs smoothly and in control of the Guest... Captain and Supervisor at the driveway to ensure guest’s arrival and departure experience is seamless Is trained to handle...
and measurement of guest services within assigned department(s), consistent with the company’s core service standards and brand... manpower, materials, tools and equipment, special services required for the job Direct and allocate work to the technicians...
, etc. Delivers incoming items to the guestrooms at the request of Guest Services dispatcher/supervisor/captain or/and guests.... Rotated to perform duties at the curb and work closely with Bell Captain and Supervisor at the driveway to ensure guest...