journey. Get to Know the Role As the Service Delivery Head, you will be responsible for designing, governing, and leading... end-to-end service delivery for multiple businesses of Grab. You will oversee operations in customer experience...
strategic partner to the Head, Service Delivery and Country Operations, in the planning and execution of business scaling... agent capabilities and improve service delivery. Manage key vendor relationships, ensuring they deliver on performance...
. Strong attention to detail and a passion for ensuring high-quality service delivery. Ability to adapt to a fast-paced and evolving..., localization and finally - Player Engagement - which is one of the fastest-growing Service Lines at Keywords Studios. Player...
and translate insights into actionable improvements. Collaborate with operations and service teams to ensure consistent delivery... leadership role. Strong expertise in brand strategy, customer journey design, and service excellence. Exceptional communication...
and translate insights into actionable improvements. Collaborate with operations and service teams to ensure consistent delivery.... Strong expertise in brand strategy, customer journey design, and service excellence. Exceptional communication, stakeholder management...
. You will own the delivery of real-time recruitment operations, provide support on both agent and non-agent roles, attend client... to the daytime recruitment team Monitor pipeline activity and delivery performance against hiring timelines Provide...
the performance that help provide suitable recommendations on: Service delivery wins + Service failures. Establish.... Identify deviations in process as compared to IOPs and share the same proactively with the customer & reporting head. Respond...
with marketing, delivery, and leadership teams to ensure alignment from lead generation through service delivery. Market Expansion...Job Title: Head of Sales Industry: Professional Services Reports to: Managing Director / CEO Role Overview The Head...
. You will be responsible for people development, performance management, delivery oversight, and organizational influence—working closely... with our Head of Data Engineering and the Data Engineering Council. You are expected to bring deep engineering experience...
Matrix and Remediation policy. Assists with other tasks or projects, as directed by the Head of Tax, Treasury & Risk B.... Project Management Manage the end-to-end delivery of compliance initiatives by maintaining project plans, relevant documents...