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Keywords: Head of Customer Excellence, Location: Kuala Lumpur

Page: 3

Head of Service Management

performance, ensuring alignment with enterprise objectives and customer outcomes. Service Excellence & Customer Success Drive... Management as a key differentiator within Maxis Enterprise. Oversee the governance of customer experience and service delivery...

Location: Kuala Lumpur
Posted Date: 11 Dec 2025

Group Head - Admission & Marketing

. Implement feedback surveys and customer experience improvement initiatives to enhance retention. Carry out other duties... excellence, but to equipped students with 21st century skills such as character, communication, collaboration, creativity...

Location: Kuala Lumpur
Posted Date: 10 Dec 2025

Head of Credit Control & Accounts Receivables

a collaborative team environment focused on customer service excellence, whilst also delivering the accuracy and timeliness to the... activities. The role requires a strategic mindset combined with operational excellence, focusing on process optimization, SLA...

Location: Kuala Lumpur
Posted Date: 10 Dec 2025

Head, T&O Common Service Delivery

candidate will bring a strong entrepreneurial mindset, a proven track record in driving delivery excellence, and deep expertise..., and delivery excellence across project and programme execution. Processes Own and maintain the T&O Delivery Playbook - a structured...

Location: Kuala Lumpur
Posted Date: 09 Dec 2025

Unit Head, Service Quality

learning within the team. Customer Experience Alignment Ensure service delivery aligns with the Bank's Customer Experience (CX...) vision and strategic goals. Champion the C.A.R.E.S. values in all customer interactions and service protocols. Service...

Location: Kuala Lumpur
Posted Date: 09 Dec 2025

Section Head, Cybersecurity Architecture

for Excellence in Workplace Culture (2021) Comprehensive medical, dental, optical and insurance benefits Flexi working hours... management Strong customer focus - able to meet the demands of internal and external customers Excellent communication skills...

Location: Kuala Lumpur
Posted Date: 08 Dec 2025

R&D Head, Clinical Molecular Diagnostics

center of excellence in Asia. SUMMARY OF POSITION AND OBJECTIVES: We are looking for a dynamic and motivated candidate... customer loyalty. Operations Accountable for the consolidated P&L. Support leaders in projects related to the building...

Location: Kuala Lumpur
Posted Date: 08 Dec 2025

Head of Support-Partnership & PRS Department

The incumbent will drive strategic leadership and operational excellence in PRS support, ensuring seamless service... delivery across the region. Lead and inspire high-performing teams to elevate customer experience and optimize support...

Location: Kuala Lumpur
Posted Date: 08 Dec 2025

Head of Section , Revenue and Business Assurance

for Excellence in Workplace Culture (2021) Comprehensive medical, dental, optical and insurance benefits Flexi working hours.... Drive dashboards and reports for real-time visibility, supporting decisions on product performance and customer retention...

Location: Kuala Lumpur
Posted Date: 08 Dec 2025

Group Head - Admission & Marketing

. Implement feedback surveys and customer experience improvement initiatives to enhance retention. Carry out other duties... excellence, but to equipped students with 21st century skills such as character, communication, collaboration, creativity...

Location: Kuala Lumpur
Posted Date: 08 Dec 2025

Head of Credit Control & Accounts Receivables

Foster a collaborative team environment focused on customer service excellence, whilst also delivering the accuracy... receivable activities. The role requires a strategic mindset combined with operational excellence, focusing on process...

Company: Flight Centre
Location: Kuala Lumpur
Posted Date: 05 Dec 2025

Head of Sales Malaysia

operational excellence through effective sales processes and metrics. Champion digital transformation, migrating customers... skills and passion for delivering exceptional customer experiences. What's on Offer Competitive compensation package...

Location: Kuala Lumpur
Posted Date: 29 Nov 2025

Regional Sales Head (Malaysia, Thailand, Indonesia)

, collaboration, and continuous improvement. Market Development: Monitor market trends, competitor activities, and customer needs... to senior leadership. Customer Engagement: Build and maintain strong relationships with key clients and stakeholders...

Company: Michael Page
Location: Kuala Lumpur
Posted Date: 25 Nov 2025
Salary: 180000 - 300000 per year

Head of Support-Partnership & PRS Department

The incumbent will d rive strategic leadership and operational excellence in PRS support, ensuring seamless service... delivery across the region. Lead and inspire high-performing teams to elevate customer experience and optimize support...

Location: Kuala Lumpur
Posted Date: 08 Nov 2025

Head of Support-Partnership & PRS Department

The incumbent will drive strategic leadership and operational excellence in PRS support, ensuring seamless service... delivery across the region. Lead and inspire high-performing teams to elevate customer experience and optimize support...

Company: Manulife
Location: Kuala Lumpur
Posted Date: 07 Nov 2025

Sales Director (BU Head) Data Centre Solutions

selling, customer engagement, and high-performance team leadership. This role is pivotal in shaping and executing go-to-market... where you will drive strategic growth, customer-centric innovation, and solution-based selling in the fast-evolving data centre market...

Company: Michael Page
Location: Kuala Lumpur
Posted Date: 30 Oct 2025
Salary: 300000 - 360000 per year

Customer Experience Manager (12 Months Contract)

to: Head of Customer Experience Role Overview As the Customer Experience Manager at KAF Digital Bank, you will lead and manage... experiences. Champion digital-first CX principles that align with KAF's customer-centric mission. Operational Excellence & Service...

Location: Kuala Lumpur
Posted Date: 09 Dec 2025

Chief Customer Officer - APAC

Position: Chief Customer Officer - APAC Location: Malaysia Reports to: Chief Revenue Officer Please Note : This role... Chief Customer Officer - APAC at Anchanto, primarily focused on our Strategic Accounts deployed across multiple countries...

Location: Kuala Lumpur
Posted Date: 08 Dec 2025

Senior Store Manager (F88)

will create an addictive experience for our customers’ excelling through various service innovations and operational excellence...; someone who mentors and coaches the team, plays as a team, a coach while setting expectations for unsurpassed customer service...

Location: Kuala Lumpur
Posted Date: 14 Dec 2025

PRADA Client Advisor, KLCC

, ensuring the highest quality of sales and customer service; Demonstrate an excellence knowledge of the products as well...Job description: JOB PURPOSE As Prada Client Advisor, You guarantee an extraordinary and memorable luxury customer...

Location: Kuala Lumpur
Posted Date: 13 Dec 2025